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Siebel CRM—Resources

Siebel Mobile Solutions

Oracle's Siebel Mobile Solutions connects mobile service professionals with accurate, up-to-date information. Deployed over Smartphones and Tablets, it gives field technicians complete access to customer information, site and asset histories, expense reports, parts information, corporate knowledgebases, and much more.

  • Customer Dashboard provides a snapshot of key customer attributes, installed services and products, and customer interactions

  • Contact Center agents to manage customer communications through one central location

  • iHelp provides contextual help anywhere in the application

  • Siebel includes over 250 charts as standard

  • Field Service Part Tracker view on mobile tablets

  • Public Sector eService Portal on mobile devices

  • Siebel eService for Public Sector provides a world-class citizen service portal

  • Siebel Account List View

 
 





 

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