Siebel CRM

Siebel Server Sync

Siebel Server Sync for Microsoft Exchange Server is a synchronization solution that enables synchronization of data between Siebel Database and MS Exchange Server. Contacts, Calendar and Tasks information from Exchange Server can be synchronized to Siebel.

  • foundation of the Oracle Customer Experience portfolio

  • Find Contacts easy using integrated maps feature on mobile devices

  • Siebel Reporting framework is a fully scalable, multilingual and intuitive enterprise solution

  • Siebel’s mobile framework provides a dynamic solution create mobile applications in both connected/disconnected mode

  • Capture signatures on mobile devices

  • Capture signatures on mobile devices


Siebel Server Sync
  • Seamless integration between Microsoft Exchange Server and Siebel Server improved without the need for user intervention
  • Embed the Microsoft Outlook calendar in Siebel applications, or use native Siebel calendar
  • Use Microsoft Outlook to link contacts, tasks, and appointments to Siebel data, such as opportunities and service requests
  • Make informed decisions with a more complete view of all customer communications
  • Improve user adoption by extending CRM to commonly used Microsoft Outlook applications

 

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