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Drive Cross-Channel Customer Engagement
Oracle's Siebel Dynamic Catalog streamlines the process of defining selling rules and dynamically publishing catalogs. By integrating product selection and configuration, it supports the ability to browse, select, and configure products, while ensuring that customers view only relevant up-sell and cross-sell offers and messages.
Key Features
- Enables users to drill down to see multitiered categories and subcategories
- Saves time when selecting frequently ordered items
- Find products by price and attribute values, driven by customer requirements
- Supports intelligent ordering from a customer’s existing assets to initiate an update, delete, suspend, or resume order
- Integrates with external applications to store and analyze customer reponses
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