Seamless Integration That Doesn't Require User Intervention
Siebel Server Sync for Microsoft Exchange Server is a synchronization solution that enables synchronization of data between Siebel databaseand Microsoft Exchange Server. Contacts, calendar, and tasks information from Microsoft Exchange Server can be synchronized to Siebel.
Key Features
- Seamless integration between Microsoft Exchange Server and Siebel Server without the need for user intervention
- Embed the Microsoft Outlook calendar in Siebel applications, or use native Siebel calendar
- Use Microsoft Outlook to link contacts, tasks, and appointments to Siebel data such as opportunities and service requests
- Make informed decisions with a more complete view of all customer communications
- Improve user adoption by extending CRM to commonly used Microsoft Outlook applications
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