Self-Service Hotel and Casino Kiosk Solutions
Give your guests the freedom to serve themselves with Oracle’s kiosk solutions. Guests can autonomously check in and out of the hotel, order food and drinks from a pantry, and bill it to their room. Kiosks can be deployed in any setting, from global hotel chains to independent hotels, casinos, and resorts. In today’s dynamic environment, more hospitality businesses are relying on kiosks to speed up the order process, increase guest spend, and reduce wait times.
How Do Self-Serve Kiosk Systems Work?
Self-service kiosks act as a guest self-order or self-check in system. This enables contactless self-service, which is becoming more popular in today’s marketplace. Guests enjoy the opportunity to buy, check-in and out, and much more — all on their own time.
Oracle Hospitality offers both the software and the hardware to make a kiosk solution work successfully for your operation. Our industry-leading OPERA Cloud Property Management and Oracle MICROS Simphony point-of-sale solution can run on our Oracle MICROS kiosk hardware or the kiosk hardware of a variety of vendors. With our easy-to-use APIs, integration is simple and fast. You choose the kiosk hardware that works best for you. As hoteliers adapt to the new needs of their guests, kiosks offer a platform that meets that need.
- Faster service and reduced guests wait times
- Increased efficiency and upsell opportunities
- Improved food and beverage order accuracy
- Easier data capture and loyalty enrollment
- Guests order and pay at their convenience, building their order the way they want it
- Automatically flow orders to the kitchen via integrated kitchen display systems
- Customers are alerted when their orders are ready to collect
- Guests can easily order further items by revisiting the kiosk
- Allows guests to order snack items and bill it to their room
- Operational efficiency enabling redeploying staff to where it is needed most
Get a Free Self-Ordering Kiosk System Consultation
Whatever your goals, Oracle Hospitality is here to help. If your focus is increasing food and beverage revenue, enhancing your hotel experience for your guests, or integrating our hardware into your operations, Oracle Hospitality has the kiosk solutions to help you succeed.