Oracle Touchpoints
Oracle Touchpoints is an AI-powered, continuous employee engagement solution that uses signals from across Oracle Fusion Cloud HCM to help managers coach better and build leadership skills while giving employees an easy way to get support for goals and growth.
Oracle Touchpoints features
Team Touchpoints
Help managers see how their team is doing and who may need more support.
AI agenda builder
Suggest discussion topics that help employees stay on track, address obstacles, and feel valued.
AI meeting assistant
Propose summaries and follow-up items from check-ins to support an ongoing one-on-one cadence.
AI-generated team digest
Summarize team check-ins and notes in a digest that highlights team status, sentiment, and needs.
Digest from check-in templates
Roll up check-ins by template to focus summaries on topics such as performance or career development.
Employee drill-down
Drill into an employee’s check-in responses to understand what’s behind the summary and prep for one-on-one meetings.
Manager time savings
Save time by asking the Team Sync AI agent for guidance, then have it take the actions it recommends.
In-the-moment sentiment
Provide an easy way to share feedback, prompt manager action, and highlight employees’ most pressing needs.
Regular check-ins
Help employees prepare for and track one-on-one conversations with a record of past and upcoming check-ins.
AI-recommended topics
Help employees stay on track and address obstacles with AI-recommended discussion topics for one-on-ones.
Performance, growth, and well-being focus
Help employees get clearer support for their performance, growth, and well-being through ongoing conversations with their manager.
Personalized manager coaching
Give managers step-by-step coaching for tough talks, recognition, and day-to-day leadership moments.
Full manager and team context
Pull together information from one-on-ones, feedback, performance reviews, goals, and team interactions to guide what to do next.
Leadership development support
Help managers build leadership skills with coaching that adapts to their team dynamics and priorities.
Grounded in your environment
Keep data protected within the Oracle environment and aligned with your procedures and priorities.
Improve engagement with new adoption accelerators.
Key benefits of Touchpoints
Develop better managers and stronger leaders
Give managers AI coaching and guidance based on signals from across Oracle Cloud HCM to support day-to-day people leadership.
Save managers time
Help managers work smarter with summaries of team updates and recommended actions from the Team Sync AI agent.
Spot who needs support
Make it easy for managers to view team trends and let them drill into an employee’s check-in responses to prep for one-on-one conversations and coaching.
Give employees a simple way to ask for help and keep growing
Give employees ways to share sentiment, flag obstacles, and get clearer support for goals and growth through check-ins.
Product Tour—Oracle Touchpoints
Oracle Touchpoints
Use signals from across Oracle Cloud HCM to support continuous manager-employee conversations. Help managers coach better and build leadership skills while giving employees a simple way to ask for support with performance and growth.
See who may need more support
Spot team trends and identify who may need more support using Team Touchpoints, then review check-in responses to prepare for one-on-ones and coaching conversations.
Build a focused one-on-one agenda
Get AI-recommended suggestions for discussion topics that help employees stay on track, address obstacles, and feel valued using the AI agenda builder, helping managers arrive at one-on-ones with clearer priorities and next steps.
Draft check-in summaries and action items
Propose summaries and follow-up items from check-ins using the AI meeting assistant to support an ongoing one-on-one cadence and reduce time spent writing recaps.
Review a team digest and drill into details
Summarize team check-ins and notes in a digest that highlights team status, sentiment, and needs. Roll up check-ins by template to focus on topics such as performance or career development, then drill into individual employee responses.
Save managers time with Team Sync guidance
Save time by asking the Team Sync AI agent for guidance, then have it take the actions it recommends, allowing managers to spend less time sorting through updates and more time on coaching and follow-through.
Give employees a simple way to ask for help
Provide an easy way for employees to share feedback, prompt manager action, and highlight their most pressing needs while keeping a record of past and upcoming check-ins.
Develop stronger managers with Oracle Manager Edge
Give managers step-by-step coaching for tough talks, recognition, and day-to-day leadership moments. Pull together information from one-on-ones, feedback, performance reviews, goals, and team interactions to guide what to do next.
Keep data protected in your environment
Keep data protected within the Oracle environment and aligned with your procedures and priorities while providing managers with coaching and guidance based on signals from across Oracle Cloud HCM.
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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.