2020 has been the most stressful year in history for the global workforce and people want robots to help, according to a new study by Oracle and Workplace Intelligence, an HR research and advisory firm. The study of more than 12,000 employees, managers, HR leaders, and C-level executives across 11 countries found that the COVID-19 pandemic has increased workplace stress, anxiety, and burnout for people all around the world, and they prefer robots instead of other people to help.
People across the world are battling increased levels of anxiety and depression at work due to COVID-19.
The global pandemic has exacerbated workplace mental health issues and the impact is not confined to professional lives – people are feeling the effects at home as well.
People want more from technology than collaboration tools and instead want technology to support their mental health
Employees worldwide are looking for their organizations to provide more mental health support and if this help is not provided, it will have profound impact on global productivity as well as the personal and professional lives of the global workforce.
“With new remote work expectations and blurred lines between personal and professional lives, the toll of COVID-19 on our mental health is significant – and it’s something that workers across every industry and country are dealing with,” said Dan Schawbel, managing partner, Workplace Intelligence. “The pandemic has put mental health front and center – it’s the biggest workforce issue of our time and will be for the next decade. The results of our study show just how widespread this issue has become, and why now is the time for organizations to start talking about it and exploring new solutions.”
“With the global pandemic, mental health has become not only a broader societal issue, but a top workplace challenge. It has profound impact on individual performance, team effectiveness and organizational productivity. Now more than ever, it’s a conversation that needs to be had and employees are looking to employers to step up and provide solutions,” said Emily He, senior vice president, Oracle Cloud HCM. “There is a lot that can be done to support the mental health of the global workforce and there are so many ways that technology like AI can help. But first, organizations need to add mental health to their agenda. If we can get these conversations started – both at an HR and an executive level – we can begin to make some change. And the time is now.”
Learn more about this global report here.
Research findings are based on a survey conducted by Savanta, Inc. between July 16 – August 4, 2020. For this survey, 12,347 global respondents (from the United States, United Kingdom, United Arab Emirates, France, Italy, Germany, India, Japan, China, Brazil, and Korea) were asked general questions to explore leadership and employee attitudes around mental health, artificial intelligence technology, digital assistants, chatbots and robots in the workplace. The study targeted people between the ages of 22-years-old and 74-years-old. Respondents were recruited through a number of different mechanisms, via different sources to join the panels and participate in market research surveys. All panellists passed a double opt-in process and completed on average 300 profiling data points prior to taking part in surveys. Respondents were invited to take part via email and were provided with a small monetary incentive for doing so. Results of any sample were subject to sampling variation. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. In this particular study, the chances are 95 in 100 that a survey result does not vary, plus or minus, by more than 0.9 percentage points from the result that would be obtained if interviews had been conducted with all persons in the universe represented by the sample.
Workplace Intelligence, LLC is an HR research and advisory firm helping leaders adapt to trends, drive performance, and prepare for the future. Our mission is to create more intelligent workplaces using data-based insights. For more information go to our website and our LinkedIn profile.
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