Oracle Utilities

Oracle Utilities

Oracle Utilities Iconオラクル、Opowerを買収

オラクルとOpowerは併せて、2兆3千億米国ドルの公益事業に対する最大クラウド・プロバイダになります。

 

Oracleのお客様とエグゼクティブが、クラウド主導の変革について話し合います。

卓越した業務効率を実現できますか?

戦略的で効率的なプロセスの開発

オペレーショナル・エクセレンス実現の鍵は、信頼性と安全性、拡張性が高い技術とプロセスを実現し、結果を形にして顧客に見せられるテクノロジーの採用にあります。

Utilities Overview Infographic
62%

の公益事業者にデータ分析スキルの差があります。

Data analytics skills gap
Data analytics skills gap icon
50%

の公益事業者が、スマートグリッド・データを使用して、顧客満足度を高めています。

Smart Grid Data
Smart Grid Data icon
20%

の公益事業者しか、情報を必要としている従業員にそれが届いているかどうかについて、自己評価をA+としていません。

Utilities A+ self rating
Utilities A+ self rating icon
Utilities prepared for data influx
17%

の公益事業者しか、データの増大に完全に対応できていません。

Utilities prepared for data influx icon

公益事業の業種


参考資料

Study: On Cloud Now: Cloud Technologies for Utilities

調査

Oracle Utilities調査

北米の100人のエグゼクティブを対象とした最近の調査により、公益事業者の間でクラウドの採用が進んでいることが明らかになりました。

E-Book: Transforming Complex Data into Business Value

E-Book

分析に注目する公益事業者

データ分析が、計画やプロセス、戦略的意思決定の基盤となります。

End-to-End Utility Solutions

リソース

エネルギー効率の測定と検証レポート

実績のあるエネルギー節約

75を超える独立評価の結果から確信を得てください。

Exelon Focuses on Delivering Enhanced Customer Experience

 

Oracle Opower Enables ComEd to Reduce Its Carbon Footprint

 

SEWA Reduces Environmental Impact with Oracle Customer Care and Billing System

Oracle Utilities Customer Care and Billing helps us to drive sustainability and make life easier for the population of Sharjah. Our customers can now receive and pay regular bills online, eliminating paper use and the need to travel to dedicated payment counters.

— H.E. Dr. Rashid Alleem, Chairman, Sharjah Electricity & Water Authority (SEWA)

ESB Networks Powers Up Ireland’s Homes, Businesses and Critical Infrastructure with Oracle

Oracle’s system allows us to have a real-time visualisation of the status of the entire electricity network. The interconnectivity of the NMS allows us to quickly roll-out updates to users as conditions change. This is really valuable during storms which can impact on electricity supplies to large numbers of premises.

— Marguerite Sayers, Managing Director, ESB Networks

SEWA Drives Customer Care with Oracle Utilities

 

How Mercury Energy Accomplished the Impossible: Increased Brand Value and Reduced Customer Churn — All While Cutting Customer Service Costs

At the end of the day, you cannot survive without your customer liking you and advocating for you, whether you’re a regulated utility or in a competitive market, and that’s what it’s about.

— James Munro, General Manager, Mercury Energy

How does Glendale cut peak demand by 6% with 85% customer satisfaction? By turning AMI data into actionable insights.

At Glendale, we’re committed to empowering our customers with the information and tools they need to save energy and money.

— Steve Zurn, General Manager, Glendale Water & Power

Oracle Cloud Helps Utilities Make Better, Faster Business Decisions

As a leading systems integrator and Oracle PartnerNetwork member, we worked closely with the Oracle Utilities team on co-development activities for Oracle Utilities Analytics. This solution can enable utilities around the world to leverage robust analytics capabilities and gain immediate access to valuable insight. Drawing on Cognizant’s extensive global experience and expertise in implementing Oracle Business Intelligence and working with Oracle Cloud, we are continuing to develop new implementation resources for Oracle Utilities Analytics Cloud Service for utilities worldwide.

— John Gustafson, Vice President, Energy and Utilities at Cognizant

Tucson Electric Power Reduces Average Call Handling Time with Upgraded Oracle Utilities Customer Care and Billing System

We wanted to implement a solution that would improve security for sensitive data, automate manual business processes, and decrease system maintenance costs. We partnered with Cognizant and Origin Consulting to upgrade to Oracle Utilities Customer Care and Billing 2.4 because it meets all our goals and more.

— Ramon Vazquez, IT Customer Applications Supervisor, Tucson Electric Power

UTE Enables New Product Development and Facilitates Contact with Customers Through New Communication Channels

Thanks to its flexibility, versatility, and high level of parameterization, Oracle solutions, including Oracle Utilities Customer Care and Billing, and Oracle Business Intelligence Suite, Enterprise Edition, have helped UTE quickly meet both government and business requirements that we could not have addressed with our legacy system.

— Silvia Emaldi, Resources Manager, UTE

Exelon Focuses on Delivering Enhanced Customer Experience
Oracle Opower Enables ComEd to Reduce Its Carbon Footprint
SEWA Reduces Environmental Impact with Oracle Customer Care and Billing System
ESB Networks Powers Up Ireland’s Homes, Businesses and Critical Infrastructure with Oracle
SEWA Drives Customer Care with Oracle Utilities
How Mercury Energy Accomplished the Impossible: Increased Brand Value and Reduced Customer Churn — All While Cutting Customer Service Costs
How does Glendale cut peak demand by 6% with 85% customer satisfaction? By turning AMI data into actionable insights.
Oracle Cloud Helps Utilities Make Better, Faster Business Decisions
Tucson Electric Power Reduces Average Call Handling Time with Upgraded Oracle Utilities Customer Care and Billing System
UTE Enables New Product Development and Facilitates Contact with Customers Through New Communication Channels

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