Get Less with Rimini Street

Don’t put your software investment at risk with disreputable third-party support vendors like Rimini Street. Get the protection you need with Oracle and take advantage of trusted, fully featured security and comprehensive support.

It’s a fact: Your support partner matters, so choose wisely. Investing in Oracle Support fuels your business innovation and gives important support and security updates for your Oracle products. For more than 40 years, businesses around the world have relied on Oracle, as their trusted support provider of comprehensive services, to deliver outstanding protection for their vital business interests. Only Oracle can provide key security enhancements to the software itself and more comprehensive protection against new hacking threats.

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Rimini Street

Trusted

Oracle Is a Proven, Trusted Partner
  • Oracle stands behind 40 years of providing uncompromising support services for more than 430,000 customers worldwide, to help ensure your reputation and business interests are protected.
  • Oracle has the people, processes, and technology to help safeguard your vital business interests.
  • Oracle offers efficient, risk-resistant, rigorously tested, and innovative upgrades to help ensure that your technology investments are more effective.
Can You Really Trust Rimini Street?
  • A court found that Rimini Street built its business on infringement and misuse of Oracle software and that Rimini’s litigation positions were based on a clear misreading of Oracle’s software licensing agreements.
  • After denying for years that Rimini cross-used software, Rimini Street’s CEO admitted that Rimini Street used software from one customer to support other customers “all the time.”
  • Rimini Street can’t be trusted to ensure your technology investment is fully protected.

Secure

Oracle Has Fully Featured Security
  • Oracle provides security features at the source with patches at every layer of the software stack.
  • Oracle owns the source code and has the tools and ability to develop security updates.
  • Oracle has regression testing across the full stack to provide security at every level.
Rimini Street Lacks Real Security
  • Rimini Street relies primarily on firewalls, leaving customers vulnerable.
  • Rimini Street can’t develop key software security patches because it does not have the relevant source code.
  • Rimini Street leaves you open to attack with its insufficient firewall-only method.

Comprehensive Coverage

Oracle Has Comprehensive Coverage
  • Oracle delivers complete, dependable, and fully integrated and tested products for your business now and for what’s next, on premises and in Oracle Cloud.
  • Oracle delivers consistent, ongoing, and unparalleled innovation.
  • Oracle provides broad protection with a single point of accountability and consistent service worldwide.
Rimini Street Is Incomplete
  • Rimini Street leaves customers behind because it lacks the ability to offer access to the latest Oracle innovations, enhancements, and software versions.
  • Rimini Street customers can’t take advantage of new technology to drive business innovation and growth.
  • Rimini Street can’t offer the latest updates to protect your investment.

CXOTalk: Creating a Culture of Security with Praxair’s Earl Newsome

Earl Newsome, vice president and CIO of Praxair, and CXOTalk's Michael Krigsman discuss cybersecurity, creating a culture of security at every layer of the organization.

CXOTalk: Why Security is Everyone’s Job with Oracle’s Mark Sunday

Mark Sunday, Oracle senior vice president and CIO, joins industry analyst and and CXOtalk host Michael Krigsman to discuss cybersecurity and how companies and the Board need to approach security strategy to protect data.

Unlocking Security Strategies for an Interconnected World

Support Matters

Listen to this Support Matters podcast to learn directly from industry experts—Susan Behn at Infosemantics and Lisa Schreiber of Oracle Customer Success—on why adopting a security culture across the organization matters. Plus, get four quick tips to stay proactive and make sure security is everyone’s job.

CXOTalk: What is Trusted Support with Oracle’s Brennan Baybeck

Brennan Baybeck, Oracle’s vice president for global IT risk management, joins industry analyst and CXOTalk host Michael Krigsman to discuss the role of trusted support as a key component of good IT governance structure of an organization.

CXOTalk—CIO: IT Governance and Security with Oracle’s Brennan Baybeck

Every IT professional must understand the crucial relationship between IT governance, security, and support from a trusted source. Issues such as patching to ensure all systems are running current software are essential safeguards in the enterprise.

Find Out More About Oracle Support

Oracle Premier Support

Oracle Premier Support

Oracle Premier Support for Software provides global, enterprise-class support and continuous access to Oracle innovation across any and all of your Oracle software products.

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Oracle Applications Unlimited

Oracle Applications Unlimited

Oracle Applications Unlimited is Oracle’s commitment to continuous innovation while providing a commitment for Oracle Premier Support through 2030 and an ongoing 10-year rolling window. You can maximize your existing investments with an eye to the future.

Take your applications into the future
Oracle Premier Support Blog

Oracle Premier Support Blog

Explore the latest industry insights, trends, and topics—direct from Oracle and industry experts—to help you maximize the value of your Oracle solutions and your Oracle Support investment.

Discover, learn, and share

Alameda County Improves Availability with Premier Support

“Oracle Premier Support is the expert on where we need to go, from doing the upgrade through how to utilize the new technology and features. They help us stay proactive.”

—Arkalgud Venkatesh, IT Manager, Alameda County (California)

Cerner Saves Time with Oracle Platinum Services

“Oracle Platinum Services lets me sleep nights—I have a team of Oracle Exadata experts handling patching, working proactively, and monitoring my system 24/7 at no additional charge...”

—David Dvorak, Service Delivery Manager, Cerner

Neiman Marcus Improves Support Efficiency by 40%

“I have an excellent relationship with Oracle, including Oracle Premier Support. The support resources help us greatly in keeping our systems up and going, resolving issues in a timely fashion, and providing our customers with a high level of support.”

—Vince Dade, Director, Enterprise Applications, Neiman Marcus Group

Reliance Commercial Finance Minimizes Business Risk

Reliance relies on Oracle Platinum Support.

Support Services—Trusted, Secure, Comprehensive

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