Astelit LLC Leverages World-Class Database Architecture for Expanding Mobile Communications IT Infrastructure
 
 

Astelit LLC Leverages World-Class Database Architecture for Expanding Mobile Communications IT Infrastructure

  • Oracle Customer:  Astelit LLC
    Location:  Kiev, Ukraine
    Industry:  Communications
    Employees:  More than 1,000
    Annual Revenue:  $100 to $500 Million

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Astelit LLC was established in 2005 as the third GSM (Global System for Mobile Communication) operator in Ukraine. The company’s vision is to become a single-source provider of communication services. Its mobile network, life:), serves 8.7 million subscribers (96.9% of the Ukrainian population as of the second quarter 2011) , operates 10 life:) customer service centers, and 212 exclusive shops in 108 Ukraine cities. In addition, life:) subscribers can order life:) services through 117 branded points-of-sale and 47,382 GSM and nonGSM sales points throughout Ukraine. The company was the first in Ukraine to offer its customers enhanced data GSM environment-based (EDGE-based) high-speed data transfer services.

Within the first eight months of its operations in Ukraine, life:) added one million subscribers to its customer base. In late 2005, Wireless Intelligence, the market analyst managing the global database of mobile market information, acknowledged life:) as the fastest growing mobile communications operator worldwide in terms of subscribers. In 2006, Astelit became the first Ukrainian company to receive a prestigious international business award—The Stevie® Awards, considered by the New York Post to be the business world’s Oscar Award—for outperforming competitors from all over the world to win the distinction of “Best Overall Company.”

Astelit’s main challenge was minimizing the impact of site disasters, such as node failures that could compromise business continuity—a critical requirement for a business that relies on the constant availability of information to establish mobile communications and bill correctly. In addition, Astelit wanted to centralize database management and enhance performance.

Astelit overhauled its database infrastructure with Oracle Database 11g Enterprise Edition. The company also deployed Oracle Real Application Clusters 11g with Oracle Data Guard 11g to implement an efficient disaster recovery solution that reduces the time required to recover from a primary site disaster to less than five minutes. Finally, it installed a host of other Oracle solutions to automate application tuning, decrease query and reporting time, and reduce software costs.

 
 

 
 

Challenges

A word from Astelit LLC

  • “We selected Oracle because it offers the best choice to deploy world-class telecommunication services, ensuring the highest possible availability of mission-critical information. Oracle truly enables us to fulfill our mission of adding value to the lives of our customers and building long-term customer relationships.” – Yaroslav Mihaliuk, IT Infrastructure Operations Division Manager, Astelit LLC

  • Ensure business continuity by minimizing the impact of a primary site disaster—such as business-critical failures of database nodes—that required from one hour to a few days to rectify
  • Establish database management as well as real-time database monitoring and notifications to enable proactive support and mitigate the risk of system failures
  • Automate software management for Astelit’s numerous database installations to enhance database performance
  • Ensure data access is based on employee roles, so that customer service operators and other employees have access only to a specific set of subscriber data, based on their job function
  • Provide a high level of availability to expand Astelit’s mobile communications infrastructure, as needed

Solutions

Oracle Product and Services

  • Implemented Oracle Database 11g Enterprise Edition as a single source to manage all of the company’s data—including 45 database instances with a total volume of 500 terabytes of information—with high efficiency
  • Leveraged Oracle Real Application Clusters 11g in the combination with Oracle Active Data Guard 11g to establish business continuity with an efficient disaster recovery solution that reduces the time to recover from a primary site disaster—such as a mobile communications node failure—from hours or days to less than five minutes
  • Used Oracle Partitioning 11g to subdivide tables, indexes, and index-organized tables of each Oracle database for more efficient usage to decrease query and reporting times
  • Leveraged Oracle Diagnostics Pack 11g and Oracle Tuning Pack 11g to modify database parameters to comply with performance requirements, while automating the complex and time-consuming task of application tuning
  • Utilized Oracle Active Data Guard 11g to achieve real-time replication regardless of data type, workload profile, or transaction throughput by offloading read-only workload from the company's production database
  • Established online monitoring for all databases with Oracle Enterprise Manager 11g to enable proactive support and prevent most alarms from being raised in Astelit’s mobile communications network
  • Acquired complete control of software inventory changes with Oracle Configuration Management Pack 11g to minimize risks, reduce problem resolution time, and lower software costs
  • Enhanced availability and scalability of database layer services with Oracle Real Application Clusters 11g to enable Astelit to grow its mobile communications infrastructure as needed—such as adding service numbers during a promotional campaign—to improve the quality of service
  • Used Oracle Enterprise Manager 11g Grid Control to provide end-to-end monitoring across the entire spectrum of business transactions, with the ability to diagnose and remediate problems at any level of the company’s database infrastructure

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