Bundesagentur für Arbeit Ensures Labor Market Services Availability and Performance with Advanced Middleware Management

Bundesagentur für Arbeit Ensures Labor Market Services Availability and Performance with Advanced Middleware Management

With a network of more than 700 agencies and branch offices nationwide, Bundesagentur für Arbeit (BA), the German federal employment agency, is the leading provider of labor-market services in Germany. With more than 100,000 employees, BA is the largest German government agency and one of the largest employers in the country. Its most important tasks include job and training placement, career counseling, and providing income replacement benefits—such as unemployment compensation and insolvency payments.

Supporting more than 6 million customers and a rapidly growing IT department, BA needed an application infrastructure and management solution that could help to increase IT efficiency while decreasing complexity. To provide a comprehensive solution for its Oracle application platform, the agency decided to deploy Oracle WebLogic Server and Oracle Enterprise Manager 12c.

The combination of Oracle WebLogic Server and Oracle Enterprise Manager 12c provided BA with the availability, scalability, and performance to meet critical requirements, such as on-time job placements and compensation provisioning—while significantly reducing IT administration costs.

BA can now manage thousands of Oracle WebLogic Server instances—expected to grow to more than 10,000 instances in the near future—across the test, stage, and production environments within its data centers. Oracle Enterprise Manager 12c also improves the availability, performance, and service levels of deployed applications through proactive monitoring of the applications as well as their underlying infrastructure.

Moreover, it allows BA to generate ad-hoc views and custom reports for visualizing the health of its Oracle Fusion Middleware environments, reducing user incidents, accelerating problem resolution, and expediting deployment of a service-oriented architecture infrastructure.

With a single IT management solution, BA can rapidly address performance and availability issues anywhere in its application stack, avoiding emergencies that could have a negative impact on business processes and customer satisfaction.

A word from Bundesagentur für Arbeit

  • “Our IT infrastructure is growing at a rapid rate. Manual deployments and updates are time consuming and leave our organization more vulnerable to errors. Oracle Enterprise Manager 12c, our strategic management platform for all Oracle products, enables us to manage and monitor our application deployments and their underlying infrastructure components in a consistent and proactive manner.” – Gebhard Herget, Senior Architect, Bundesagentur für Arbeit