Challenges

• Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs
• Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees
• Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company
• Eliminate delays when downloading files from the central server to a PC
• Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters
• Establish a scalable system that can be extended to Hyundai offices around the world

Solutions

• Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day
• Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment
• Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository
• Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system
• Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff
• Improved data processing and simultaneous load-handling speeds, significantly
• Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide
• Protected intellectual property related to car designs by enabling secure, systematic, and centralized content management
• Increased employees’ productivity further by allowing access to documents from anywhere, at any time, through Web and mobile interfaces
• Created task-appropriate categorization standards for documents and established a systematic process to assign staff with proper access rights, according to job description
• Enabled employees to identify which supervisor has authority over confidential documents and request access to those documents, if required
• Prevented confidential documents from being leaked and improved data security by using Oracle WebCenter Content’s document-tracking function
• Improved work quality by enabling staff to search for, reference, and use completed documents and relevant subject-matter experts in the system
• Enhanced document storage and control by allowing documents stored in the company’s central hard drive to be accessed by the document-centralization system
• Increased the speed of sharing and backing up large volumes of documents by using Oracle WebCenter Content’s cloud service and allowing employees to access documents even if no supervisors are available
• Maximized convenience, efficiency, and satisfaction for end-users by offering a familiar user interface and identical processes and functions when creating or editing a document 
• Deployed the system in a short timeframe, as the Oracle engineered systems are designed to easily link and synchronize databases with the middleware tier

Why Oracle

After conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.

“We had issues with the network speed in our previous system, so excellent system performance was our highest priority when reviewing vendor solutions,” said Kang Tae-jin, manager, general affairs team, Hyundai Motor Company. “We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content 11g to support our new document-centralization system over their competitors, as Oracle offers stable storage for petabytes of data and high processing speeds.

“Hyundai Motor Company is currently one of the fastest growing automobile manufacturers in the world, and it continues to carry out innovations inside and outside the company to strengthen global competitiveness and promote internal growth,” he continued. “By basing the document-centralization system on Oracle Exalogic, Oracle Exadata, Oracle WebLogic Server, and Oracle WebCenter Content, we will contribute to our Work Smart Campaign, build the company’s collective intelligence, and improve our long-term business competitiveness.”

Implementation Process

Hyundai Motor Company completed the first phase of implementing Oracle Exalogic Elastic Cloud, Oracle Exadata Database Machine Half Rack, Oracle WebLogic Server, and Oracle WebCenter in January 2012. It went live with the new document-centralization system in June 2012.

“Linking and synchronizing databases with the middleware tier can be challenging and time-consuming tasks for the IT department, but the Oracle-engineered system has been designed to simplify these tasks, enabling us to implement the system in a short timeframe,” said Kang.

Hyundai Motor Company conducted further enhancement tasks in August 2012. It continues to make various functional enhancements suitable for each research laboratory and manufacturing plant, and to convert the system for mobile platforms.

Partner

Hyundai Motor Company worked with Oracle Diamond Partner PwC’s Samil PwC Advisory for consulting services, Oracle Partner Hyundai Autoever for the product implementation, and Oracle Partner Softcamp Inc. for data security solutions.

“As the consulting partner, Samil PwC Advisory provided a solid basis for the project by analyzing the previous IT and business environments and designing systematic policies,” said Kang. “Implementation partners Hyundai Autoever and Softcamp Inc. worked hard to apply their vast experience and expertise to support the successful implementation and operation of our new document-centralization system.”