Luzerner Kantonsspital Launches Identity Management Solution to Provide Doctors Secure Access to Electronic Patient Files, and Optimize Aftercare
 
 

Luzerner Kantonsspital Launches Identity Management Solution to Provide Doctors Secure Access to Electronic Patient Files, and Optimize Aftercare

  • Oracle Customer:  Luzerner Kantonsspital
    Location:  Luzern, Switzerland
    Industry:  Healthcare
    Employees:  5,650
    Annual Revenue:  $500 Million to $1 Billion

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The Luzerner Kantonsspital (LUKS) is made up of one central hospital, Zentrumsspital Luzern; two basic care hospitals, Grundversorgungsspitäler Sursee and Wolhusen; and an advanced care institute, Luzerner Höhenklinik Montana. As the largest non-university Swiss hospital, the LUKS clinics and institutes offer the highest quality medical services and care for a local population of 500,000. With 900 beds, LUKS provided approximately 36,000 patients stationary treatment and 148,500 ambulatory treatments in 2010. As it sees a high number of patients each year, LUKS is required to maintain a myriad of data and reports that are of utmost importance to aftercare physicians.

LUKS uses an Oracle-based communication platform to provide general practitioners and specialists digital access to electronic patient files including x-rays, test results, and reports. This simplifies communication between all relevant parties and significantly improves the continuity of patient treatment.

 
 

 
 

Challenges

A word from Luzerner Kantonsspital

  • "The combination of current electronic patient files in the health engine, secure data flow, protected access via the health info net (HIN), and the high performance Oracle technology stack - upon which both solutions are based - enables us to ensure even better patient aftercare, while lowering administrative costs." – Dr. Peter Steinmann, Leiter IT, Luzerner Kantonsspital

  • Create an archive to store all reports from various clinic systems such as doctor’s reports, x-ray reports, x-rays, and lab and pathology results
  • Establish an efficient option for general practitioners and specialists to access consolidated patient reports and results without granting them access to the internal hospital systems
  • Ensure that patients start aftercare faster by providing doctors with comprehensive, case-related patient data
  • Guarantee compliance with various laws and regulations such as data privacy protection and Swiss e-health laws
  • Simplify administrative processes between general practitioners and specialists to lower costs
  • Implement a viable, long-term solution that complies with the statutory regulationpatient data is property of the patient

Solutions

Oracle Product and Services

  • Worked with Oracle Partner i-engineers AG to implement an electronic patient file health engine, which serves as a central archive for completed reports including x-rays, lab and pathology results from the source systems
  • Granted Swiss doctors registered with Health InfoNet (HIN)regardless of locationaround-the-clock access to patient files within the health engine and provided a printable version automatically
  • Created a system that keeps doctors up-to-date at all times by sending them e-mail notifications including direct hyperlinks to all relevant activities, indicating when the hospital admitted patients or generated additional reports
  • Used Oracle Identity Management to establish protected secure access with validation using the HIN platform
  • Guaranteed reliable participant identification and efficient handling of administration and support processes with identity and permissions management run by Oracle Identity Management
  • Reduced dramatically the administrative effort required for maintaining patient data by enabling doctors and specialists electronic access to e-filessignificantly cutting down on the amount of money spent on postage for approximately 20,000 monthly reports

Partner

Oracle Partner, i-engineers AG, initiated the health engine, established the universal patient file as the core element for future-oriented health care, and was responsible for the implementation at Luzerner Kantonsspital.

The software engineers from Zühlke Engineering AG defined the architecture and the HIN security concept, and implemented them based on Oracle Identity Management.