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Clean, complete, and enhanced customer data fuels your entire customer experience. Ensure that marketing, sales, and service have access to a customer profile they can trust and act on.
Sales runs on quality customer data. Oracle CX sales leverages embedded customer data management capabilities to ensure clean, accurate data throughout the complete customer lifecycle. This is data that your sales reps can trust—and turn into revenue.
Every hour, hundreds of business contacts change roles, companies change addresses, and contact information becomes out-of-date. It’s mission-critical that service teams have accurate, updated customer data in order to provide a great service experience.
A clean and complete customer record starts with marketing and a customer data management solution that creates this single view enables businesses to better understand, sell to, and serve their customers.
Artificial intelligence can bring incredible business insights, but they will only be as good as the data you are analyzing. Bad data equals bad results. Great data equals business-changing results.
Create a coordinated, 360-degree view of the customer across applications with profiles, relationships, classifications, source system references, hierarchies, links, and more. Clean and dedupe, merging disparate data into a single, unified, and accurate customer profile with a prebuilt source hierarchy.
Keep up with market changes and provide rich data to your reps. Oracle DaaS for Sales enables smarter selling by helping reps discover and reach prospects with comprehensive, high-quality third-party data, including millions of companies and contacts.
Customer data that’s clean and complete on entry makes the data entry process faster. Oracle Engagement Cloud auto-completes account and address fields as information is being typed in, using clean, accurate information from third-party data providers to ensure quality data at the time of entry.