When business continuity is crucial and you need mission-critical support, Oracle Advanced Customer Support delivers a dedicated support team, proactive guidance, and preventative services.
Oracle Advanced Monitoring and Resolution helps maximize uptime and reduce risk for mission-critical environments with monitoring and resolution services across the entire IT stack (from servers to applications). Oracle’s focused team of advanced support experts leverage best practices and a comprehensive diagnostic toolset to quickly identify and resolve issues before they affect your business.
“[Oracle] Advanced Customer [Support] services gives us expedited response to service requests, top-priority issue resolution, and access to deep technical expertise any time we need it. I can rest easy knowing that Oracle experts are standing by to help us during peak times.” (1:32)