Oracle Advanced Customer Services for Oracle Applications

Faster Adoption for Oracle Applications

Oracle Advanced Customer Services delivers tailored advanced support services for Oracle applications to help maximize performance, reduce risk, and achieve high availability for your IT environment.

 

Oracle Advanced Customer Services for Oracle Applications

More than 400,000 customers worldwide rely on Oracle's industry-leading applications to achieve superior results. Oracle Advanced Customer Services delivers onsite guidance, best practices, and proven expertise to customers during their Oracle business application implementation.

Key Applications

  • Oracle Business Intelligence
  • Oracle E-Business Suite
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle JD Edwards
  • Oracle PeopleSoft Enterprise
  • Oracle Siebel

Explore ACS for Oracle Applications

Telia Company Deploys RODOD Stack with Oracle ACS
Telia Company Deploys RODOD Stack with Oracle ACS

Telia Company deploys Oracle Communications Rapid Offer Design and Order Delivery solution with the help of Oracle Advanced Customer Services. (2:08)

Cisco Optimizes Performance with Oracle Advanced Customer Support
Cisco Optimizes Performance with Oracle Advanced Customer Services

I would recommend Oracle Advanced Customer Services because they provide comprehensive solutions... as well as [an] onsite dedicated engineering team to provide faster business solutions. (1:32)

—Chandra Rapolu, IT Manager, Cisco Systems
Connect Your Organization

Transitions

Take advantage of the value of modern Oracle technology and reduce the risk of your transition by partnering with Oracle Advanced Customer Services every step of the way from pre-transition analysis optimization, validation and transition testing, to cutover.


Report with Confidence

High Availability with Mission-Critical Support

Oracle Advanced Customer Services delivers mission-critical support tailored to your unique needs—from a comprehensive solution support center to specific advanced support assistance. These services help maximize availability for your mission-critical environment.


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Accelerate ROI with Production Readiness and Optimization Services

Oracle Advanced Customer Services helps accelerate return on investment with production readiness and production optimization services. Spanning the entire solution lifecycle, you choose from a set of fixed-price, advanced support packaged services, according to your unique business needs.

Service highlights:

  • Performance Review and Recommendations
  • Configuration Review and Recommendations
  • Production Diagnostic Review and Recommendations

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Faster Adoption with Advanced Support Engineers

To help accelerate adoption and optimize the performance of Oracle applications, Advanced Support Engineers and Technical Account Managers work with you onsite and remotely to provide proactive and preventive support, and tailored technical assistance.

  • In-depth Oracle applications technical expertise
  • Implementation governance
  • Build, configuration and performance reviews
  • Production optimization


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