Oracle Customer Experience (CX) for Industries
Explore Customer Experience Solutions for Your Industry
Airlines
Today's travelers seek personalized, connected, and consistent travel experiences with recognition for their loyalty and easy ways to redeem rewards. Oracle customer experience for Airlines helps you gain deep customer insights, engage customers and build loyalty. .
Banking
The banking industry's customers have more control, demands, and choice than ever before. With Oracle, you can provide a seamless cross-channel customer experience with fast, effective, cross-channel campaigns, productive sales with superior execution, and integrated service.
Communications
Customers often engage communications companies through a variety of disconnected channels. Oracle Cross Channel Customer Experience helps you synchronize and streamline activities and information across channels for the most relevant, consistent, and seamless customer experience.
High Technology
High-technology customers do their research online prior to any sales engagement. Oracle helps you personalize offers, drive online selection and customization, and deliver a seamless cross-channel experience.
Higher Education
Higher education constituents interact with institutions through a variety of people, organizations and channels. Oracle's constituent experience solutions for higher education help institutions deliver a simplified, unified experience and meaningful engagements.
- Data Sheet: Oracle Student Recruiting (PDF)
- Solution Brief: A Shift in Focus—Four Simple Steps to Improve Retention and Student Success (PDF)
- Solution Brief: It’s All About Me—How to Deliver the Personalized Experience Students Expect (PDF)
- Data Sheet: Oracle Marketing Cloud for Student Engagement (PDF)
- Solution Brief: Oracle Student Cloud (PDF)
Industrial Manufacturing
With products generally commoditizing, manufacturers turn to service to build brand reputation and customer value. Oracle drives performance and reliability as a differentiator.
Media and Entertainment
Today's consumers seek digital experiences with relevant content and seamless transactions. Oracle Media and Entertainment solutions help you personalize content, target ecommerce, and analyze detailed consumer insights that help you grow new sustainable revenues.
Public Sector
Citizen interaction is a surefire way to ensure constituents' investment in making their government effective, accountable, and always progressing. Oracle helps governments improve CX so they can connect with their citizens for access to citizen services, planning, and public safety.
Retail
Retailers need a customer experience platform that provides a single view of the consumer and delivers personalized cross-channel engagement. Oracle CX solutions connect every engagement with the brand and deliver a consistent, personalized and interactive experience across all touchpoints.