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Oracle Sales Force Automation

Efficiently close more deals faster with Oracle’s CRM. Increase sales productivity and improve every customer interaction by leveraging AI-driven sales automation. You and your sales team can spend less time on repetitive tasks or updating CRM records, and more time engaging with your prospects.

Discover Oracle Sales Force Automation in this product tour.

Explore Sales Force Automation

Smart user experience

Eliminate mind-numbing data entry and endless CRM clicks with sales tools that automate administrative tasks so you can focus more time on your customers and closing business.

Complete customer 360

Easily enable a deeper understanding of your customers and prospects. Spend less time hunting for information and instead have easy access to critical customer information, enriched with first- and third-party data.

Task-based home page

Make every moment count. Enable you and your entire sales team to take quick actions — complete daily tasks, see upcoming closing opportunities, and immediately accept hot leads.

Searchable workspace

Find what you need faster with a single, customizable view of accounts, opportunities, leads, and contacts—all aided by a high-performance search. Give yourself and your team the tools to act quickly and decisively.

Record management

Create efficiency in your workforce. Easily update appointments and tasks, complete call logs, assign follow-ups, and add contacts through a system that’s fully integrated with popular email and collaboration suites.

Collaborative campaigning

Benefit from a holistic view of sales and marketing engagements. View the complete marketing engagement history, add contacts and leads directly to marketing campaigns from the CRM, and provide feedback on effectiveness and interest.

Visual builder

Build custom web and mobile applications to complement Oracle’s core CX sales solution. Leverage Oracle’s visual development environment to rapidly create and deliver apps that further boost sales productivity.


AI-guided selling

Don’t miss out by guessing what actions to take or where to focus. Embedded AI guidance offers strategic recommendations and removes any guesswork to help increase speed and efficiency.

Performance dashboard

Ensure forecast accuracy by surfacing AI-driven win probability scores for sales opportunities based on customer attributes, pipeline stage, and sales history.

Guided next-best actions

Optimize team efficiency and execution with automated next-step recommendations.

Real-time account signals

Stay on top of what’s happening with your accounts. Understand real-time data signals from an account, and ensure that you and your sales team can have more engaging and relevant business conversations.

Deal acceleration

Pull in the right deals to fill revenue shortfalls. Recalculate your sales pipeline based on the impact that an early close will have on each opportunity.

Account prioritization

Create a faster path to revenue by focusing on the best target accounts and opportunities with a transparent and easy-to-understand account scoring model.

Total addressable market (TAM) expansion

Expand your addressable target market and increase your revenue potential with tools to identify new accounts to sell into.


Sales productivity tools

Leverage the tools, systems, and devices that you already use and easily access and update CRM data from these channels.

CX Sales Mobile app

Boost productivity on the go with an actionable home page, embedded sales assistant, and new search experience, plus biometric login and native device integrations to simplify your daily sales tasks.

Oracle Sales Assistant

Reduce the barriers to accessing critical records. Enable your sales team to create updates to opportunities, pipeline, appointments, and daily sales tasks with ease—even while on the go. It works like your own personal assistant.

Integrated email

Eliminate the time you spend switching between applications. You can respond to email and make quick edits for opportunities and record it all without leaving their CRM system.

Integated collaboration

View and update CX Sales data directly in the familiar team collaboration tools you already rely on.


Intuitive mobile experience

Experience a mobile application that works for you, keeping you connected to all the tools and information you need, at every stage of the sales process, even when you’re offline.

Quick and easy access

Avoid wasting time getting into the system. Scan a QR code, enter SSO, or use basic authentication to set up your mobile app and log in with face- or touch-ID thereafter. It’s an easy option to remove friction and get to selling faster.

Action-driven home page

Remove any guesswork of what comes next. Access a daily sales briefing to track your pipeline and stay on top of assigned tasks using one, easy-to-navigate tool.

Native integrations

Maximize productivity with a solution that works the way you need it to. Upload documents, scan QR codes, add contacts directly from your phone contact list, and import notes with the click of a button.

Advanced search

Nothing is more frustrating than failing to find what you need for your customer or the opportunity at hand. Now you can quickly search across all objects and leverage type-ahead results to answer questions before they are asked.

Offline mode

Win in today’s competitive world with flexibility and agility. Even when no network connection exists, you can view and edit data and have that data sync automatically once a connection is re-established.


DB Schenker logo

Oracle CX Sales customer successes

Using Oracle CX Sales, DB Schenker built a first-ever global sales pipeline with 7,000 users in more than 72 countries.

Key benefits

Key benefits

Pricing

Oracle Sales & Service Standard

Manage sales incentive plans and better serve your customer using clean, rich customer data. Provide your sales teams the smart, modern tools that they need to close their deals and deliver the best customer experience.

Pricing

Oracle Sales & Service Enterprise

Manage your sales and service teams with an advanced solution that offers prescriptive recommendations on your channel of choice, enables more effective and competitive selling, and assists service teams with relevant customer information.

Pricing

Oracle Sales & Service Premium

Manage your sales and service teams with an advanced solution that offers prescriptive recommendations on your channel of choice, enables more effective and competitive selling, and assists service teams with relevant customer information.

Pricing

 

For additional pricing information, contact us.

Thought Leadership

Responsive Selling Takes You from Sales to Sales Legend

Michelle Bruyso, Senior Manager, Product Strategy

When you can focus on noticing your customer’s purchasing signals, you experience an approach Oracle calls “Responsive Selling” providing the right value, in the right moment, in the right channel to every buyer.

Read the complete post

Featured blogs

View all

Resources

CX Sales Release readiness

CX Sales release readiness

Get up to speed on the latest Oracle CX Sales release and ensure that your upgrade is a success. Review the latest features for sales force automation, including capability overviews, business benefits, setup considerations, and usage tips.

Additional information

Documentation library

Documentation library

The Oracle CX Sales Help Center provides documentation and tutorials covering sales force automation, sales planning and performance management, partner relationship management, and more.

Cloud Customer Connect

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community is specifically designed to promote peer-to-peer collaboration and sharing of best practices, enable members to keep pace with product strategy, and provide a cloud solution feedback channel directly to Oracle development. Within this community, members benefit by leveraging the collective knowledge of Oracle Cloud customers and product experts.

Oracle University

Oracle University

Access training or earn a certification. Oracle University helps you develop the skills to implement, configure, manage, and use your CX applications. Get training delivered in your choice of formats. See what CX Sales certifications are available to you.

Cloud Marketplace

Oracle Cloud Marketplace

Power innovation with partner applications and services available through Oracle Cloud Marketplace. Find the most comprehensive list of apps for sales, service, marketing, and more.

You may also be interested in…

Sales Planning and Performance Management

Quotas, territories, and incentive compensation

Customer Data Management

Quality data and enrichment

CPQ

Configure, Price, Quote

Partner Relationship Management

Channel lifecycle management

Get started


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