Oracle Modern Best Practice for Insurance—Procurement

Reduce Return Cycle Time
Reduce Return Cycle Time

Supplier Return to Settlement

Avoid costly bureaucracy, using mobile, social, and the Internet of Things. Simplify activities and easily collaborate with cross-functional teams from branch or agency to corporate level. Identify and qualify returns wherever you are, via mobile and social. Securely request, approve, ship, receive, and record returns transactions through the cloud.


Request RMA
Mobile. Social. icon Mobile. Social.

Request RMA

Contact supplier to authorize return. Enter return shipment and record Return Material Authorization (RMA) information.


Prepare Material for Shipment
Mobile. Internet of Things. icon Mobile. Internet of Things.

Prepare Material for Shipment

Consolidate and pack the material to be returned for credit.


Load Material
Mobile. Internet of Things. icon Mobile. Internet of Things.

Load Material

Load the prepared material to a central shipping area for shipment by branch, brokerage, department, and enterprise.


Ship Material
Mobile. Social. Internet of Things. icon Mobile. Internet of Things. Social.

Ship Material

Ship the material to be returned and notify the supplier electronically.


Receive Material—Supplier (Optional)<
Mobile. icon Mobile.

Receive Material—Supplier (Optional)

Receive the replacement materials from suppliers to inventory or to a specified location.


Record Returns Transactions
Mobile. icon Mobile.

Record Returns Transactions

Settle the outstanding balance with the supplier. Enter necessary payables and/or receivables records according to the details of the return. Record returns for supplier performance analysis.


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