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Oracle Modern Best Practice for Insurance—Procurement
Supplier Return to Settlement
Avoid costly bureaucracy, using mobile, social, and the Internet of Things. Simplify activities and easily collaborate with cross-functional teams from branch or agency to corporate level. Identify and qualify returns wherever you are, via mobile and social. Securely request, approve, ship, receive, and record returns transactions through the cloud.
Mobile. Social.Request RMA
Contact supplier to authorize return. Enter return shipment and record Return Material Authorization (RMA) information.
Mobile. Internet of Things.Prepare Material for Shipment
Consolidate and pack the material to be returned for credit.
Mobile. Internet of Things.Load Material
Load the prepared material to a central shipping area for shipment by branch, brokerage, department, and enterprise.
Mobile. Internet of Things. Social.Ship Material
Ship the material to be returned and notify the supplier electronically.
Mobile.Receive Material—Supplier (Optional)
Receive the replacement materials from suppliers to inventory or to a specified location.
Mobile.Record Returns Transactions
Settle the outstanding balance with the supplier. Enter necessary payables and/or receivables records according to the details of the return. Record returns for supplier performance analysis.