Retailers need to meet at the corner of innovation and intent to attract new customers, maintain loyalty, and preserve profits.
Retail in 4D examines the key characteristics of today's shopper and six major trends to help shape your consumer experience and technology strategy. The results of the study are inspiring and provide retailers with keen insight into the expectations of today's modern consumer.
want the ability to return an online purchase with free shipping
want mobile payment options in-store
think virtual reality for online shopping would be very motivating
Oracle empowers retailers to anticipate market shifts with embedded science, simplify operations, and deliver an inspired customer experience across channels with the choice of deployment: cloud, hybrid, or on premises.
Oracle provides retailers with open, integrated, and best-of-breed business applications, cloud services, and hardware that are engineered to work together and empower commerce. Leading fashion, grocery, hardlines, and specialty retailers use Oracle solutions to anticipate market changes, simplify operations, and inspire authentic brand interactions.
Create a foundation to innovate and inspire brand loyalists by differentiating assortment, brand, marketing, and service.
Capitalize on opportunities for growth by expanding private label, optimizing inventory, creating innovative formats, increasing gross margins, and driving customer engagement.
Deliver value and create targeted offers that cultivate loyalty by optimizing operations to profitably fulfill demand while keeping assortment, placement, pricing, promotions, and lifecycle management consistent across brands.
“We are continuously assessing how our stores and services meet our customers’ needs. We are committed to providing the best overall shopping experience possible. We place our customers at the center of our operations and initiatives. With the implementation of Oracle Retail solutions, we are providing an intuitive modern shopping experience that also protects our customers with EMV compliance and PCI approvals.”
— Robert Summers, CFO and CIO, ABC Fine Wine & Spirits
“Prior to the implementation of Oracle Retail, our merchandising processes could not scale to support new business models. Several of our core processes were supported by Excel-based tools that were prone to human error and a lack of consistency.”
— Frederico Santos, Chief Information Officer and Chief Financial Officer, Parfois