Retailers need to meet at the corner of innovation and intent to attract new customers, maintain loyalty, and preserve profits.
Retail in 4D examines the key characteristics of today's shopper and six major trends to help shape your consumer experience and technology strategy. The results of the study are inspiring and provide retailers with keen insight into the expectations of today's modern consumer.
want the ability to return an online purchase with free shipping
want mobile payment options in-store
think virtual reality for online shopping would be very motivating
Oracle empowers retailers to anticipate market shifts with embedded science, simplify operations, and deliver an inspired customer experience across channels with the choice of deployment: cloud, hybrid, or on premises.
Oracle provides retailers with open, integrated, and best-of-breed business applications, cloud services, and hardware that are engineered to work together and empower commerce. Leading fashion, grocery, hardlines, and specialty retailers use Oracle solutions to anticipate market changes, simplify operations, and inspire authentic brand interactions.
Create a foundation to innovate and inspire brand loyalists by differentiating assortment, brand, marketing, and service.
Capitalize on opportunities for growth by expanding private label, optimizing inventory, creating innovative formats, increasing gross margins, and driving customer engagement.
Deliver value and create targeted offers that cultivate loyalty by optimizing operations to profitably fulfill demand while keeping assortment, placement, pricing, promotions, and lifecycle management consistent across brands.
“Prior to the transformation, each department worked with different metrics and had a different approach to planning. With Oracle Retail, we know what to buy, how much to buy, at what time and where it must be for customer fulfillment. By leveraging machine learning inherent in the Oracle solutions, we have reduced inventory by 26%, eliminated more than 20 categories with little sacrifice to top line growth, and improved profit margin by a factor of 3X. ”
— Eduardo Smaniotto, VP Supply Chain, Paquetá
“Oracle understands the Middle Eastern market and is constantly extending the breadth and depth of its applications to match the challenges of modern organizations in all industry sectors. Dubai Duty Free incorporates Oracle Retail solutions that reflect the retail expertise, knowledge, and understanding that we need as our business continues to grow.”
— Ramesh Cidambi, Chief Operating Officer, Dubai Duty Free.