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Today, the world is driven by digital interactions and as a result there has been a seismic shift in almost all aspects of the sales process. No matter what you sell, how you sell it or who your buyers are, Oracle supports a fully connected buying and selling experience.
We are living in an experience economy, where customers have technology at their fingertips, social media at their disposal and unlimited choices.
Customers expect you to know them and understand their history with every interaction, through every channel. To meet customer expectations you must offer connected experiences. Oracle CX offers connected data, connected intelligence and connected experiences on a unified CX platform, connecting sales, commerce, service and marketing.
Powered by AI, offer customer experiences that are highly personalized, recognize key customer characteristics and present the right offers at the right time.
Boost productivity and automate the tasks and processes that matter with easy access on mobile devices, integration to email applications, and sales-focused digital assistants.Explore Oracle SFA and Productivity
Oracle’s unified B2B and B2C commerce platform grants greater agility and cost savings, with the extensibility and control required in the ultra-competitive digital commerce market.Explore Oracle Commerce Cloud
Shorten sales cycle times and simplify the configuration, pricing and quoting process. Oracle CPQ’s guided selling and product configurations increase upsell and cross-sell opportunities, while ensuring 100% accuracy across all quotes and orders to eliminate waste and maximize margins.Explore Oracle CPQ
Engage customers in closer, ongoing relationships and offer purchase options. Oracle enables your organization to drive new business models and generate additional revenue from recurring relationships.Explore Oracle Subscription Mangement
Leverage Oracle Loyalty Cloud to increase customer lifetime value and profitability. In today's competitive market, fostering a loyal customer base is critical—it can cost 7 times more to acquire a new customer than to keep an existing one.Explore Oracle Loyalty
Scale indirect sales channels with fast and powerful planning and execution, easy onboarding and registration and tap into the partner portal to automate and manage core program functions like lead assignment, claims and MDF disbursement and provide complete visibility for flawless sales execution.Explore Oracle PRM
Juniper Networks recently added Oracle CPQ Cloud to their Oracle Eloqua, Oracle Maxymiser, and Oracle BlueKai instances. By integrating these marketing and sales tools together, Juniper can scale as its business grows.
DB Schenker deployed Oracle Sales Cloud in 71 countries in a timely manner, consolidating 7,000 users onto one global sales pipeline with mobile sales capabilities.
Founded in 1993, Carmen Steffens makes high-end women's shoes, handbags, clothing, and accessories, sold at 507 physical stores in Brazil and another 53 stores in 19 other countries worldwide.
To help its salespeople scale up the number of customer visits and improve conversion rates, Robo Silicon deconstructed its sales process and rebuilt it in the cloud.
Uflex gained a 360-degree view of its customers, increased sales productivity by 60 percent, and boosted lead conversion by 40 percent with Oracle Sales Cloud.
With a connected set of CX solutions on one platform, Oracle offers solutions for every sales challenge, including sales force automation, partner management, sales performance management, customer service and more.
From field sales reps and operations to sales leaders, everyone is on the hook for revenue growth and flawless execution. Learn more about the trends driving modern sales and the features built to support each role on the sales team.
Oracle Customer Experience sales solutions leverage the comprehensive Oracle product portfolio and offer distinct, industry-specific requirements for customers in Communications, High Tech and Manufacturing, Retail/Consumer Goods, Hospitality, Automotive, Life Sciences, and Education. These solutions have been designed and preconfigured for your industry, so you can accelerate innovation, improve customer experiences, and drive competitive advantage.
Today’s customers are empowered. They access more information, engage with multiple sales channels, interact with multiple devices, and share experiences using social media. Discover solutions to help you create differentiated customer experiences in this modern sales environment.
See what top industry analysts are saying about Oracle CX.Read the research
Sportable Scoreboards is one of America’s largest and most trusted scoreboard manufacturers, building 6,000 made-to-order scoreboards each year for every indoor and outdoor sport imaginable. With the goal of doubling its growth over the next five years, the company overhauled its marketing, sales, quoting, and customer service systems by moving to Oracle Cloud.
“We don’t want incremental change, we want to transform the way we address our business very fundamentally.”
—Mike Daniel, CEO, Sportable Scoreboards
Transform Your Business Faster and Easier
Leverage Emerging Technologies
Deliver Unforgettable Customer Experiences
Accelerate your business transformation by removing IT complexity and barriers. With a complete suite of CX applications built on a unified CX platform—plus tools to configure, connect, and extend your solution—Oracle simplifies your IT infrastructure and operations for efficiency, speed, and savings.
Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations (including AI, the Internet of Things (IoT), bots, and data solutions) that allow you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy innovative solutions even faster with prepackaged applications available through Oracle Cloud Marketplace.
Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and low-risk innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.
Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.