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Oracle Content Management—Customer resource center

Access everything you need to start using Oracle Content Management or reach expert user status. Find the right information and resources, whether you own the premium edition or the starter edition, have extended to Oracle Video Plus, or are a current WebCenter or Sauce Video user.

Oracle Content Management tour

Walk through Oracle’s content management product.

Oracle Content Management—Premium edition

One month in: Getting started

Four steps to get started with premium edition

Create an account. Set up your instance. Add users, assign roles, and select security settings. It’s that easy.

Let's get started
Four steps to get started
Additional guidance for a smooth setup

Additional guidance for a smooth setup

Watch our how-to videos for setup tips and shortcuts to help you in your specific role—admin or user.

Get set up

Learn how to use our APIs

Learn how to develop and deploy experiences using Oracle as a headless content management system (CMS).

Learn about our APIs
Learn how to use our APIs

60 days in: Ready to maximize value

Leverage AI to improve discoverability

Leverage AI to improve content discoverability and reuse

AI features, such as smart tagging, smart search, smart authoring, visual search, and smart categorization, make it easier for creators and authors to discover content.

Explore our smart features

Extend your Oracle Marketing and Commerce products

Use full digital asset management and AI-driven smart authoring capabilities with your existing Oracle Marketing and Oracle Commerce products.

Integrate with Oracle Eloqua
Integrate with Oracle Responsys
Integrate with Oracle Commerce
Extend your current Oracle products
Create personalized experiences

Orchestrate personalized experiences

Deliver consistent and personalized customer experiences across marketing, ecommerce, sales, and customer service channels.

Learn to create a site
Drive headless experiences

Brand portal for marketers

Build content-sharing portals with access to the latest branded assets and enable users to distribute branded content to internal and external audiences around the world.

Build a brand portal
Brand portal for marketers
Become a power user

Become a power user

Get the most out of Oracle Content Management with help from our community and leading-edge resources.

Join the community
Access expert resources
Get training and certification
Explore the documentation library

Do more by adding Video Plus

The addition of Video Plus provides a rich video management and delivery experience, including optimized streaming, automatic transcoding and conversion, and more responsive playback options, on top of the standard video features that come with Oracle Content Management.

Automatic conversion to web-ready formats

Convert your videos to web-ready formats automatically, so they can be viewed anytime, anywhere

Built-in video editing tools

Trim your videos, add transitions, and create new video assets directly from the Oracle Content Management platform.

Optimized streaming to any device

All videos are automatically encoded for adaptive bitrate streaming, making it easier to have your audience get the most optimized video experience for their location and device.

Contextual video analytics

Analyze how your videos are performing and how audiences are engaging, with insights by specific video, channels, or a sum of videos across selected channels.

How to upgrade to Oracle Content Management with Video Plus

Customers who purchased using Oracle Cloud Infrastructure (OCI) credits can upgrade licenses in billing settings.

...............

Oracle Advertising and Customer Experience (CX) customers should contact their Oracle account representative to upgrade and enable the full set of Video Plus capabilities within Oracle Content Management.

Oracle Content Management—Video Plus

About a month in: Getting started

Get introduced to Video Plus

Learn the basics

Get introduced to Video Plus and learn the basics of how it works.

What is Video Plus?

Publish video assets to various channels

Make your video assets available immediately for use in websites or other channels, or schedule a future publish date.

Learn how to publish assets (12:55)
Publish videos to various channels
Change your standard videos to Video Plus

Change standard videos to Video Plus

Convert a segment of your standard videos to Video Plus for an improved video management and delivery experience.

Learn how to convert standard videos

Create and manage publishing channels

Learn to create and share publishing channels as a repository administrator.

Manage publishing channels
Create and manage publishing channels

60 days: Maximizing Value

Trim videos in your browser

Trim videos directly from your browser

Edit videos directly from Oracle Content Management for quick and efficient editing of your Video Plus assets.

Learn to edit a video

Stream videos across websites, employee portals, and emails

Give your branded videos a professional touch with seamless streaming on your owned websites, portals, or within email campaigns.

Learn how to stream videos (12:55)
Stream videos across websites, emails
Crowdsourced videos

Create high quality videos crowdsourced from fans, customers, partners, and employees

Use your most valuable sources of authentic video by crowdsourcing the entire end-to-end filming and production process to the stakeholders you trust most.

Create advanced videos
Tips for smartphone filming

Become a power user

Get the most out of Oracle Content Management with Video Plus by using our advanced resources.

Join the community
Access expert resources
Get training and certification
Explore the documentation library

Use advanced resources to become a power user

Do more with Oracle Advertising and Customer Experience

  • Reach the right audience in the right environment
  • Orchestrate smart, B2B or B2C cross-channel marketing
  • Unify your sales planning and execution processes
  • Connect and customize service engagements
  • Build modern customer experiences on a powerful platform
  • Unleash the power of CX with industry-specific solutions

Connect all your business data across advertising, marketing, sales, ecommerce, and customer service to make every customer interaction matter. Oracle Advertising and Customer Experience (CX) offers a connected suite of applications that goes beyond traditional CRM to help you create, manage, serve, and nurture lasting customer relationships. No matter who reaches the customer first or how and when they engage, Oracle helps you build a complete view of your customer and their every interaction. Deliver exceptional customer experiences—from acquisition to retention—and everything in between.

Make customer experience your priority. Learn more about Oracle’s offering across marketing, sales, ecommerce, customer service, and advertising.

Oracle Content Management—Sauce Video

Get started and create your first project

Let’s introduce you to Sauce Video so you can learn the basics of how to create a project in the web app.

What is Sauce Video? (1:51)
How to create a project (0:50)

Create your first Sauce Video project
Set your team up for success

Set your team up for success

Explore our library of Sauce Video how-to guides to learn how to produce your finished video project from start to finish using a mobile or desktop app.

Watch the tutorials

Use the Adobe Premiere Pro Plugin

Learn the basics of how to create a project in the web app for Sauce Video.

Get the plugin

Use it with Adobe Premiere Pro Plugin

Do more with the premium edition of Oracle Content Management

Upgrade to the premium edition of Oracle Content Management for unlimited access to our full set of features and capabilities.

Efficiently create and manage content at scale

Reduce your content creation costs and improve customer experiences by making it easier to create content at scale and deliver it in real time across multiple channels. Oracle Content Management accommodates any type of content, including streaming video, and offers enhanced content delivery to improve reuse.

Learn more about smart content creation.

Deliver consistent experiences to any channel

Publish up-to-date content on any channel, including web, mobile apps, messaging/chat platforms, as well as within business applications.

Glesby Marks explains how. (3:34)

Collaborate on content creation and approvals with built in workflows

Step-by-step wizards, scheduled publishing, and multichannel calendaring make it easy for your content creators to collaborate and then publish content in multiple channels. Leverage built-in workflows to create a smooth and swift approval process.

Learn how to improve collaboration.

Develop landing pages more rapidly

Launch pages in minutes using a business-friendly drag-and-drop interface that eliminates reliance on IT teams.

Turning Point explains how. (2:04)

How to upgrade to Oracle Content Management—Premium edition

Contact your Oracle account representative to upgrade and enable all capabilities within Oracle Content Management.

Oracle Content Management—Starter edition

Begin your initial startup

Use your OCI credits to purchase Oracle Content Management starter edition. It’s quick and simple. Create an account. Set up your instance. Add users, assign roles, and select security settings. It’s that easy.

Let's get started
Explore the features (2:35)
Set up users and groups

Easy to begin your initial startup
Use our documentation and tutorials

Get answers with our documentation and tutorials

Get up and running quickly and dive into our content delivery and management APIs. Access our extensive product documentation library for information on any topic related to functionality, settings, content delivery, and integrations.

View documentation
Learn about headless CMS
Explore our samples library

Become a power user

Get the most out of the Oracle Content Management starter edition with help from our community and leading-edge resources.

Join the community
Access expert resources
Get training and certification
Explore the documentation library

Use resources for starter edition

Do more with the premium edition of Oracle Content Management

To take the full advantage of the full feature set and to increase supported capabilities, upgrade to the premium edition of Oracle Content Management.

Why choose Oracle Content Management premium edition?

Efficiently create and manage content at scale

Reduce your content creation costs and improve customer experiences by making it easier to create content at scale and deliver it in real time across multiple channels. Oracle Content Management accommodates any type of content, including streaming video, and offers enhanced content delivery to improve reuse.

Learn more about smart content creation

Deliver consistent experiences to any channel

Publish up-to-date content on any channel, including web, mobile apps, messaging/chat platforms, as well as within business applications.

Glesby Marks explains how. (3:34)

Collaborate on content creation and approvals with built-in workflows

Step-by-step wizards, scheduled publishing, and multichannel calendaring make it easy for your content creators to collaborate and then publish content in multiple channels. Leverage built-in workflows to create a smooth and swift approval process.

Learn how to improve collaboration

Develop landing pages more rapidly

Launch pages in minutes using a business-friendly, drag-and-drop interface, eliminating reliance on IT teams.

Turning Point explains how. (2:04)

How to upgrade to Oracle Content Management—Premium edition

For customers who purchased the starter edition of Oracle Content Management using OCI credits, you can easily upgrade your license type while in the OCI console.

Current Oracle CX customers should contact their account representative to upgrade and enable the full set of capabilities within Oracle Content Management.

WebCenter sites, content, and portals

Run WebCenter on Oracle Cloud Infrastructure

Move your Oracle WebCenter deployments to OCI to lower TCO, increase agility, and improve productivity.

Shift content
Shift portals
Use OCI with WebCenter
Simplify management on OCI

Simplify management with Kubernetes on OCI

Use prebuilt libraries to easily set up WebCenter content, portals, or sites on Kubernetes and take advantage of rapid provisioning, scaling, portability, and management.

Content libraries
Portal libraries
Sites libraries

Migrate from WebCenter to Oracle Content Management

Take advantage of Oracle’s next-generation cloud native content management solution that supports every asset, user, and experience. Bring your own Llcensing (BYOL) options and hybrid deployment options help you protect your investment.

Content migration
Portal migration
Sites migration
Migrate to Oracle Content Management
Get the most out of WebCenter

Get the most out of WebCenter

Get the most out of the WebCenter content, portals, and sites with help from our community and leading-edge resources.

Join the community
Get training and certification
Explore the documentation library

Do more with Oracle Content Management premium edition

Migrate to Oracle Content Management for unlimited access to our full set of features and capabilities.

Efficiently create, manage, and distribute digital assets

Spend less time searching for what you need and more time building personalized experiences. Leverage a unified, cloud-based content management system to effectively create, manage, and distribute digital assets.

Explore content management.

Deliver consistent experiences to any channel

Deliver consistent experiences for customers and publish up-to-date content on any channel, including web, mobile apps, messaging/chat platforms, as well as within business applications.

Glesby Marks explains how. (3:34)

Develop microsites more rapidly

Launch sites and pages in minutes using a business-friendly, drag-and-drop interface that eliminates reliance on IT teams.

Turning Point explains how. (3:34)

How to upgrade to Oracle Content Management—Premium edition

Contact your Oracle account representative to upgrade and enable all capabilities within Oracle Content Management.

Explore other content management packages

Oracle Content Management offers flexible options that let you enter at any level and add more capabilities as your business needs change. Learn more about the different packages we offer.

Learn more about different packages (PDF)

Explore other packages

Get started


Request a demo

See what Oracle CX can do for you.


Find a partner

Browse the Partner Finder to get solutions, services, and ISVs that can help you.


Try Oracle Cloud Free Tier

See how Oracle Content Management streamlines content management.


Contact us

Talk to a team member about Oracle CX.