Use clean, complete customer data to gain a deeper understanding of your prospects and customers across all interactions. Eliminate the time wasted hunting for information and provide sales teams direct access to critical customer insights. Easily enhance those insights with AI-fueled, first- and third-party data to better engage with your prospects.
Eliminate mind-numbing data entry and endless clicks with CRM sales tools that automate administrative tasks so you can focus more time on your customers and closing business.
Simplify the sales process with a CRM sellers want to use. We’ve made it easy for sellers to search and enter data using simple commands and keystrokes, explore all customer information and activity in a comprehensive view, and gain insights into individual and team performance with an interactive dashboard.
Give your sales reps the tools need so they can spend more time selling and less time hunting for customer/prospect information. Provide them with the complete picture. Augment your customer records with CRM and back-office systems data that’s collected and enriched with verified, third-party customer and company data.
Enable your sales teams to take quick actions—complete daily tasks, see upcoming closing opportunities, and immediately accept hot leads. Customize their selling experience and organize dashboards with critical sales insights in a format that works best for each unique person.
Find actionable intelligence faster through a single, customizable view of accounts, opportunities, leads, and contacts—all aided by high-performance search.
Easily update appointments and tasks, complete call logs, assign follow-ups, and add contacts through a system that’s fully integrated with popular email solutions (Outlook, Notes, Gmail) and collaboration suites.
Benefit from a holistic view of sales and marketing engagements. View the complete marketing engagement history, add contacts and leads directly to marketing campaigns, and provide feedback on effectiveness and interest.
Leverage Oracle Visual Builder to rapidly create and deliver custom web and mobile applications that further boost sales productivity and complement Oracle’s core sales cloud solution.
Personalized guidance and holistic sales intelligence, strategically deployed will help sellers sell more. Embedded AI increases CRM adoption, improves data integrity, and helps reps sell faster, smarter, and with the right focus.
Create and assign business plans for accounts, partners, and territories to align with your go-to-market strategy. Define and strategize ideal targets, opportunities, product mix, and offers so sales reps stay focused and accountable.
Target the best accounts and opportunities using a transparent and easy-to-understand account scoring model. Uncover new best-fit accounts in your addressable market to drive sales growth.
Build comprehensive account plans to nurture relationships, decide what to sell, how to sequence and structure deals, and secure visibility across complex organizations/accounts.
Track progress on commercial and technical qualifications, follow recommended sales paths unique to each deal, and employ personalized sales coaching and guided help tailored to each person’s skill level and expertise.
Prioritize leads most likely to convert, analyze win probabilities as deals evolve, and get AI-recommended next-best actions to keep sales engagements on track.
Create more revenue opportunities by pinpointing dormant accounts with the potential for new business, and proactively scan for potential risk at active key accounts to ensure optimal attention is given to every account.
Set reps up for success with firmographic data and real-time news signals, so they’re prepared for every sales conversation.
Leverage the tools, systems, and devices that you already use and easily access and update CRM data from these channels:
Boost productivity while on the go with an actionable home page and a new search experience, plus a biometric login and native device integrations to simplify your daily sales tasks.
Reduce the barriers your sales team faces when accessing critical records. Provide them with a digital assistant to update opportunities, pipeline, appointments, and daily sales tasks with ease—even while on the go.
Eliminate the time needed to switch between CRM and other applications. Without leaving email, your sales reps can use their CRM to make quick edits to opportunities, schedule meetings, log notes, and more.
View and update Oracle Sales data in the familiar collaboration tools you already rely on.
Quickly find and edit records within your workspace from any device. Curate lists with your most relevant sales records and drive better sales outcomes by filtering your most important accounts, contacts, and opportunities.
Easily generate Smart Lists previous to access the most relevant information about leads and opportunities—all based on previous work patterns and future activities.
Discover and consolidate essential sales information and relevant quote-level details directly within your CRM workspace. Save complex searches and access them across multiple systems including desktop, mobile, and Microsoft 365
Focus on the right tasks and actions to close more business, faster, with less clicks.
Reduce time spent searching, clicking, and performing manual data entry.
Offer proactive AI-driven guidance on any device, making the CRM a system of recommendation, not just a system of record.
Get a single and complete customer view, thanks to prebuilt integrations with Oracle front- and back-office applications.
Intelligently track leads, opportunities, and service requests across accounts to determine which have the potential for more revenue.
Remove the guesswork around what worked—and what didn’t. Fine-tune your strategy by analyzing historical successes and comparing those to similar, currently active leads and opportunities.
Get a complete Sales Force Automation solution plus Incentive Compensation Management, Territory Management and Customer Data Management. Stay connected on high value accounts with the ability to create service requests and share statuses across teams.
Take advantage of advanced features like Quota Management, Asset Management, and pre-built connections to Sales Planning, CPQ, Subscriptions and Marketing. Support your channel sales with a full-featured Partner Relationship Management solution. Unify service across a high touch customer experience with personalized advice and contextual knowledge.
Access advanced features like Sales Contracts and Business Plans. Tailor the Sales and Service experience with data models, user experiences, and process flows designed specifically for your industry.
Annie Calfo, Product Marketing Manager, Oracle Advertising and CX
Traditional CRM solutions have forgotten about sellers. Historically more focused on record-keeping and leadership tracking, they may help managers plan and forecast, but they don't help sellers sell.
That’s why Oracle is investing in a CRM solution that works for sellers—not the other way around. With easier access to complete customer data, helpful recommendations, and a better user experience, sellers can work smarter, not harder.
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