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Digital Services

Expert Services — Your Digital
Transformation Partner

Your Expert Is Just A Phone Call Away

Oracle Marketing Cloud Expert Services provides digital transformation consulting across your Oracle Marketing Cloud solutions. Your Expert Consultant will focus on advisory, training, and configuration. Access to a Marketing Technologist provides a direct integration to your business, which is at the heart of what makes the Expert Program successful. You’ll experience the impact of not just incremental change but also ongoing guidance for your organization.  
 
Based on a subscription model, your Expert Consultant will collaborate with you regularly, establishing a cadence focused on knowledge transfer, thought partnership, and continual progress. The Expert Services team consists of former customers, partners, and sought after industry leaders who have worked with marketing technology, data management platforms throughout their career. The pedigree of our typical consultant includes senior level marketing roles along with experience within the digital marketing ecosystem.

 

Expert Services Helps Users Achieve Their Goals

 
 

“Our Oracle Marketing Cloud expert provides us with technical solutions, advice, and answers our team ultimately needs to accelerate adoption of the platform.”

AURORE MIGNOT Marketer in Charge of Marketing Automation SAGE
 
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Expert Services facilitates Freddie Mac’s Rapid Digital Marketing Transformation

Within one year, with the assistance of Expert Services, Freddie Mac created a center of excellence, consisting of four Oracle Marketing Cloud power users, to alleviate the workload burden on the copywriters and to take full advantage of Oracle Marketing Cloud’s robust capabilities. As a result, the team strengthened their ability to communicate with customers and were able to confidently track the results. 
 
 
 
 
 
 

DELL leverages Expert Services an extension of their team

Dell utilizes Oracle Expert Services to supplement and enhance the knowledge of their tools. Dell's Oracle Expert acts as an extension of their team providing deeper insights and expediting processes.
 
 
 
 
 
 
 
 
 
 
 
 

Morningstar describes Expert Services assistance with key initiatives 

Morningstar reflects on Expert Services support with key initiatives including data configuration, system governance and sales enablement. As a result of engaging Expert Services the Morningstar team is getting much more out of their platform than ever before.  
 
 
 
 
 
 
 
 
 
FEATURES & BENEFITS

For three hours a day or three hours a week, your Expert Consultant will be dedicated to your team. Expert Consultants guide you through your marketing automation and data management journey through the following functional areas:

 

Expert Consultants understand the challenges of meeting deadlines, taking on new initiatives, and providing measurable ROI for your organization. We augment your team by entrenching ourselves within your team, organization, and industry. Whether we act as a player, coach, or mentor our service delivery models adapt to your business needs.

 

Expert Services is provided in two ways:

  • Expert Standard (3 hours per week/3 month minimum).

  • Expert Concierge (3 hours a day/3 month minimum).

Both services are stackable providing even more flexibility to meet your needs.

  • Expert Workshops: 8 hour min per day at $250 per hour.

  • Several years of experience in cutting edge digital marketing

  • Previous success in leveraging Marketing Automation and/or Data Management Platforms as a consultant or client

  • Experienced at working with sales and marketing leadership to demonstrate success in the platform

  • Understand and listen to the pulse of the modern marketer – active in the marketing community

 
Datasheet & Overview

Datasheets
Oracle Marketing Cloud Expert Services Datasheet

Oracle Marketing Cloud Expert Services

This datasheet contains service delivery model, pricing, and sample project information for Oracle Marketing Cloud Expert Services.

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Briefs
Oracle Marketing Cloud Expert Services Overview

Oracle Marketing Cloud Expert Services

This overview outlines how Oracle Marketing Cloud Expert Services provides digital transformation consulting across your solutions.

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To find out more information about the Oracle Marketing Cloud Expert Services, please contact your account manager.

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From Strategic Services to Creative Studio, learn more about all our digital services.
 
 

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