Configure, Price, Quote Cloud Software | Oracle Cloud

Why Oracle CPQ Cloud?

CPQ—Sell more. Sell faster. Sell anywhere.

Configure

Configuration ensures that quotes include the appropriate product mix for both business requirements and customer needs. This removes the burden on sales staff to manually address product complexities such as knowing if part B is compatible with parts A or C. The system guides them through the sales process based on established rules. Built-in CPQ intelligence liberates sales to spend less time on internal challenges and more time on customers. In just seconds, they can create accurate and functional configurations.

What CPQ Can Really Do for You—Guided Selling (blog)

Features

Guided Selling

Reduce training requirements by providing effective, easy-to-follow steps
Identify customer needs and relevant product offers using intelligent recommendations

Intuitive Configuration

Sell confidently and quickly with configured offers that are 100 percent accurate and validated—every time
Increase sales efficiency with fewer deals that require product engineering collaboration, with the resulting sales bottlenecks
Improve the selling experience with re-usable rules and easy-to-understand screens that enable channel sales and customer self-service

Any Device

Enable better customer interaction and collaborative side-by-side selling in the field—where your customers are and on their level
Reduce back-and-forth iterations by letting your customer help configure the solution in real time
Support reps with tools they can use anytime, anywhere, and from any device

Subscription Ordering

Easily configure and manage subscription annuities and software license contracts
Support agreements and renewals including end dates and prorated pricing
Accept, modify, or terminate contracts with an intuitive, subscription ordering interface

Price

Every quote has its own set of pricing variables, and sales reps need all of that information in real time. Oracle CPQ Cloud automates pricing decisions so that sales reps don’t have to waste time finding the latest price books and calculating pricing. Oracle CPQ Cloud does the math, so your sales reps can spend more time in front of customers.

What CPQ Can Really Do for You—Control Margins (blog)

Features

Pricing: Where and When Needed

Quickly and easily determine optimal pricing and discounts that suit both company objectives and customer requests
Support various pricing models including multiple price books, discretionary discounting, localization, seasonality, promotions, channel pricing, multitier pricing, and more
Provide consistent pricing and discounting data in real time so that everyone in the field is operating with the latest information at all times

Deal Management Intelligence

Maximize margins and win rates by focusing on the right deals that align with corporate objectives
Gain deep visibility into deal metrics such as cost, discounts, margins, and profitability
Support sales reps and remove guesswork by providing price scoring, last-price paid, KPI deal comparison, historical trends, and predictive win optimization data

Dynamic Workflows

Streamline the approval process using smartphone approvals with notifications to designated approvers and reps
Control visibility and access among relevant participants at every point in the sales process using automated sales cycle control with validation gates

Quote

Stand out from the competition by creating highly professional quotes with a single click. Oracle CPQ Cloud’s document designer dynamically fills in proposal documents with the most current data. You control the format and depth of information to be provided. Create multilanguage proposals with consistent pricing, terms and conditions, formatting, and branding, along with any additional documentation such as fact sheets, system specifications, CAD drawings, and 3D visualizations. Additional capabilities such as e-signature enable you to deliver a superior customer experience.

What CPQ Can Really Do for You—Better-Looking Quotes and Proposals (blog)

Features

Document Designer

Automate proposal creation with accurate quote specifics that dynamically flow into the document in a single click
Easily produce all documents needed throughout the sales process including custom-branded quotes, statements of work, engineering documents, data sheets, and contracts
Guarantee document quality and accuracy to represent your company’s brand and value proposition

Contract Management

Generate dynamic contracts with automated routing for approvals and signatures
Compare and merge contracts, highlight differences between contract versions, and accept or reject specific changes made by the customer or legal department
Store contracts with accounts or opportunities for access throughout the customer journey
Analyze contract trends to make process improvements over time

Flexible Support

Enable sales reps to personalize designated areas of the document while maintaining professionalism and full audit control
Gain flexibility with built-in, multilanguage compatibility and flexible document output including PDF, Microsoft Word, and rich-text formats

Electronic Signatures

Close deals faster by sending and receiving official electronic signatures
Leverage seamless e-signature processing via full integration with market-leading e-signature vendors including Docusign

Integrate

Oracle CPQ Cloud is a powerful solution on its own, but when seamlessly integrated into the entire end-to-end, sales-to-order process, it bridges the gaps between CRM and ERP systems. Oracle CPQ Cloud optimizes the sales process, reducing cycle times while increasing overall margins. When the order is handed to the back office, key information flows seamlessly into your ERP application in the manner that best suits your organization.

CPQ Is the Underrated CX Middle Child (blog)

Features

CRM

Seamlessly navigate from your CRM solution into Oracle CPQ Cloud to configure and price products, and back into your CRM solution
Leverage supported CRM integrations including Oracle Engagement Cloud, Oracle OnDemand, Salesforce, and Microsoft Dynamics

ERP

Ensure 100 percent accuracy for each quote progressing to your back-end systems
Convert quotes to orders with a single click
Integrate with more than 20 ERP systems including Oracle E-Business Suite, Oracle’s JD Edwards line of applications, SAP, Infor LN, and Microsoft

Web Services

Connect Oracle CPQ Cloud to web service applications to add value to your sales process
Integrate front- and back-office applications to include e-signatures, mapping, inventory availability, manufacturing materials, pricing fluctuations, currency exchanges, provisioning status, and shipping calculations

See the Results

CPQ Customer Successes

Self-Service CPQ Process Improves Customer Experience for AirBorn

AirBorn

AirBorn scales for growth by eliminating spreadsheets and in-house configuration tools in favor of a self-service CPQ solution using Oracle CPQ Cloud and Oracle Service Cloud.

Watch the video (1:57)

Hyster-Yale Uses CPQ for Configuration of Complex Products

Hyster-Yale

Oracle CPQ Cloud ticked all the boxes when Hyster-Yale wanted to roll out a global sales process to their dealers that would provide error-free quoting of their 700-plus models with complex configurations.

Watch the video (1:21)

Forthnet Is Productive, Profitable, and Compliant, with Oracle CPQ Cloud

Forthnet

With Oracle Sales Cloud and Oracle CPQ Cloud, Forthnet has streamlined workflow, increased productivity and effectiveness, and managed a complex product catalog.

Watch the video (1:07)

StepStone Boosts Sales with Oracle CPQ Cloud

StepStone

StepStone chose Oracle CPQ Cloud as their single reference of truth for product offerings, enabling more efficient sales operations.

Watch the video (1:03)

Juniper Networks Makes the Complex Simple with Oracle CPQ Cloud

Juniper Networks

Juniper Networks added Oracle CPQ Cloud to their Oracle Eloqua, Oracle Maxymiser Cloud Service, and Oracle BlueKai instances. By integrating marketing and sales tools together, Juniper can scale as its business grows.

Watch the video (1:57)