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Oracle Service Cloud Products

Service Cloud Solutions
Deliver Service in the Cloud

Service Cloud Platform

Service Cloud Platform

Software that Adapts to Your Needs

Ensure you are able to easily manage customer and agent experiences as well as extend and integrate your system as necessary. Learn more about delivering modern customer service in the cloud.


Service Cloud Platform Products

  • Experience Management

    Easily manage both the customer and agent experience so you deliver tailored and efficient customer service.

  • Extensibility and Integration

    Leverage extensible development tools and open standard-based integrations that scale with you as your business grows.

  • Hosting and Operations

    Trust that your data and customer interactions are protected and reliable. The infrastructure is backed by industry-leading compliance certifications with guaranteed service-level agreements on performance.

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