Markets are advancing. Technology is disrupting. Customer needs are evolving. Oracle Customer Experience (CX) solutions help you adapt to these changes and drive digital transformation.
To find out how, request an innovation session with an Oracle CX expert.
of your customers will pay more for a great customer experience.
Source: Walker Information: “Customers 2020: A Progress Report,” October 2017
With Oracle Customer Experience Cloud, you can exceed customer expectations. On top of a world-class data layer, Oracle’s CX ecosystem is comprised of modern applications that fit together seamlessly and connect with other vendors’ products. The suite is modular and easily expandable. Meet today’s needs with one application; tomorrow’s with the entire suite.
Create personalized, meaningful experiences for customers. Achieve greater revenue faster by turning potential prospects into passionate advocates.
Engage customers earlier, accelerate and close more deals, and gain real-time insight into pipeline opportunities—all while managing sales reps on the go.
Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact-center experiences.
Ensure accuracy across all quotes, shorten sales cycle times, and use guided product configurations to increase opportunities.
Stay ahead of shopper demands and competitors, simplify connections, streamline site management, and gain ultimate brand control.
How is your CX? Take this two-minute assessment to find out how your experiences compare to your peers. Assess your current proficiency and how well your CX is prepared for the future.
Learn how Oracle customers are using Oracle CX Cloud to transform their businesses and engage customers in new and better ways.
Director of Marketing Communications Neil Tolbert explains how Oracle Marketing Cloud transformed the company’s marketing function while documenting its contribution to sales.Watch the video (1:12)
Senior Manager of Customer Service and Business Systems Rhiannon Ainge explains how Oracle CX Cloud has played a pivotal role in supporting Panasonic’s strategy and vision.Watch the video (1:58)
Senior Manager Digital Strategy Jessica Gessner explains how Oracle CX Cloud empowered their teams to intelligently assess diverse consumer data points and solidify relationships.Watch the video (2:42)