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Field Service Capacity

Maximize Field Resources

Understand exactly how much work your field force can handle at any given moment, and be able to focus field resources on the most business-critical tasks.

  • Map view provides visualization of real-time available capacity.

  • Set quota to ensure the field completes the right mix of work based on your business objectives, with the flexibility to make adjustments on the fly.

  • Understand your long-term field capacity needs and easily manage how work is completed by setting quota requirements far into the future.

  • Quickly drill down to understand how work skills, work zones, and other resource characteristics impact capacity and the ability to set optimal quota.

Field Service Customer Capacity

Oracle Field Service Capacity Cloud Service

  • Optimize complex work with time-based, self-learning, and predictive technology
  • Get accurate capacity data—down to the minute
  • Adjust field quotas based on current needs and specific situations
  • Accurately predict how long jobs will take with unique work fingerprints
See more features and benefits

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