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Oracle Acquisitions
DataFox Support
Effective August 12, 2019, support for the DataFox products transitioned to My Oracle Support and the Oracle support hotlines and is no longer provided through the DataFox support channels.
Support Requests
Logon to My Oracle Support to open new service requests or track existing service requests.
To contact Oracle Support by phone, refer to the Oracle Support Contacts Global Directory. Reference the list of phone numbers by region or country.
Resources
- Support Assistance Matrix—used to determine which Oracle group to contact for assistance based on the request type
- Support Process Guide—contains brief instructions for Oracle Support portal registration and service request creation