Don’t just shuttle customers from point A to point B. Be the travel provider who gives adventurers the personal, meaningful, shareable moments they want.
Now that people want custom experiences, it’s vital that companies rethink the customer journey. Shifting away from marketing team structures organized around campaigns and channels is the first step to delivering individual interactions at scale. What else must happen for modern travel and hospitality providers to earn the business and loyalty of adventurers? Read this article to find out.
As the tug-of-war for guests has intensified, hotels are investing in their loyalty programs. But are guests engaging? Find out.
Airports host millions of passengers. Shouldn’t they be more than a pit stop? Enhance the experience with data-fueled technology.
Did you know 65% of marketers have no mobile strategy? Improve your mobile CX with tips on SMS, cross-channel implementation, and more.
When innovative airline Jet Blue wanted to inspire passengers with tailored communications, they partnered with Oracle Responsys.
Delivering the right experiences can be complicated. Serve buyers better by automating and optimizing your cross-channel strategy with this guide.
Reach out to discover how Oracle Marketing Cloud can help you impress your customers—and keep them coming back for more.
Call us at 1-800-633-0738 to explore how your organization can create unique experiences people will remember.