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CX and CRM integration for a seamlessly connected customer experience

Leverage Oracle’s simplified approach to CX integration for a seamlessly connected customer experience throughout the entire business process lifecycle. Learn how you can transform your sales processes with Oracle’s integration and automation solutions for opportunity-to-quote, quote-to-order, and service-to-sales.

Faster Time-to-Quote with CRM Sales Integration

When a sales opportunity arises, the time it takes to deliver a quote can make or break the sale. Achieve a faster time-to-quote with Oracle’s simple, intuitive integration solutions for Salesforce.com, Oracle E-Business Suite, NetSuite, Oracle Sales Cloud, Oracle’s JD Edwards EnterpriseOne, SAP, and more.

Integrate Quote-to-Order

Imagine the impact of giving your field representatives visibility into back-office order management—directly from their mobile devices. Oracle’s prebuilt integration between CX and ERP applications gets you there.

Integrate Service-to-Sales

Senior Director of Digital Transformation and Enterprise Applications Ravi Gade shares how Calix is integrating and automating end-to-end business processes in days—not months. Learn how Bring Your Own License pricing can help you save while you scale.

Application Adapters for CX

Oracle Integration and Oracle SOA Suite can integrate any CX application. To simplify connecting and extending a diverse mix of applications, Oracle offers a library of application adapters that help you rapidly connect the various protocols required by each application vendor. In addition to application adapters, Oracle offers many other integration options including technology adapters for REST, SOAP, LDAP, FTP, and file-based access.