Field Service Mobility—Features

Best-in-Class Mobility

Empower field employees with everything they need to succeed—delivered right to their mobile device. Browser-based mobile app drives productivity with instant access to accurate information.

  • Allow mobile employees to view their daily schedule with current, pending and completed jobs visible on a single screen.

  • Flexible configuration allows mobile employees to see detailed job information including customer data, driving directions and work order details.

  • Monitor both customer and mobile employee equipment, with the ability to track required parts and inventory for each new job.

  • Empower field service employees to book follow up field service events directly from their mobile application.

  • Allow customers to choose the day and time that’s most convenient for a follow up appointment, based on real-time field workforce capacity and availability.

  • Easily configure additional screens such as required forms, prompts or questionnaires tailored to support your unique business processes.

  • Ensure customer satisfaction before completing a job with built-in signature (or photo) capture.

Feature

Benefit



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