Oracle CX Service for Chief Marketing Officers

Customer Experience For Your Business
Tap the Potential of Your Contact Center

Service is Key to the Marketing Mix

Generate More Leads and Revenue
Focus on Customer Interactions Focus on Customer Interactions

How can you generate more leads and revenue with existing customers?

Use the high touch of the contact center to convert more leads into sales, get more repeat buyers, increase average order size, and retain your high-value customers.


Higher Sales Conversions
Differentiate Your Brand Differentiate Your Brand

Can you provide an online experience that drives higher sales conversions?

Provide online chat, click-to-call, and a virtual assistant to increase online sales conversions with real-time, personalized cross-sell and up-sell recommendations.


Social Media Strategy
Build Brand Loyalty Build Brand Loyalty

Is social customer service part of your organization's social media strategy?

Enable your entire enterprise to leverage a common social solution to get better insight into social conversations across the customer lifecycle.



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