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Transforming Commerce
Simplify
Streamline your technology footprint and lower costs with a unified CX platform.
In the Spotlight
Oracle offers the #1 analyst-rated commerce and digital experience platforms.
Featured
Connect and support all of your customers’ digital interactions:
- Pre-integrated features
- Drag-and-drop tools
- Automatic upgrades
- Multiple sites and business models in a single instance
Innovate
Stay ahead of consumer demands and competitors with unique experiences that make you stand out.
In the Spotlight
Oracle empowers brands to innovate with modern tools and a complete portfolio.
Featured
Experiment and adapt with less risk to stay ahead of shoppers and competitors:
- Modern, unified CX platform
- Unique customization model
- Oracle Adaptive Intelligent Apps
Deliver
Increase loyalty and revenue by delivering consistent, personalized experiences—anywhere, anytime.
In the Spotlight
Oracle allows brands to deliver complete, intelligence-driven customer experiences.
Featured
Craft seamless experiences that increase engagement, sales, and loyalty:
- Integrated artificial intelligence (AI)
- Personalization
- Loyalty
- Native A/B testing
Connect
Leverage Oracle CX integrations and open architecture to connect technologies and deliver outstanding experiences.
In the Spotlight
Oracle offers a complete CX portfolio and powerful cloud platform.
Featured
Simplify development and integration while reducing costs:
- Unified CX platform
- Prebuilt integrations
- Oracle Cloud services
Cloud Services
Oracle drives business transformation by empowering brands with increased agility, lower TCO, and reduced IT complexity.
In the Spotlight
Oracle CX offers scalable SaaS solutions that are flexible and customizable.
Featured
Reduce technology distractions and focus on driving revenue:
- Automatic upgrades
- Robust security
- PCI and GDPR compliant
Commerce Success
Laura Ashley Customizes Online Retail Experiences Globally with Oracle Commerce Cloud
Laura Ashley
With Oracle Commerce Cloud, Laura Ashley is able to create seamless, integrated customer experiences across traditional and digital channels and enhance inventory management to meet growing demand for custom, one-of-a-kind goods online.
Things Remembered Uses Oracle Commerce Cloud to Get New Ideas to Market Quickly
Things Remembered
Commerce Cloud allows us to experiment and take new ideas to market quickly.Surya Koppera, AVP of Ecommerce, Things Remembered
HOPE Lingerie Builds Loyalty with Unified B2C and B2B Commerce
HOPE Lingerie
With 180 stores, HOPE Lingerie needed a flexible, user-friendly platform to enable B2C and B2B customers to have a rich, engaging experience. HOPE Lingerie chose Oracle Commerce Cloud, the only SaaS platform to offer B2C and B2B built for scale.
Moleskine Choose Oracle Commerce to Expand to 36 Countries in 7 Months
Moleskine
An international brand with a vast array of paper objects, travel accessories, and writing tools, Moleskine chose Oracle Commerce Cloud for their existing online business.
The Vermont Country Store Unifies Ecommerce, Marketing, and Service with Oracle Commerce Cloud
The Vermont Country Store
When The Vermont Country Store sought to deliver authentic customer experiences online, they chose Oracle Commerce Cloud.
Calix Makes Complex Customer Self-Service as Easy as ABC
Calix
Calix used Oracle Commerce Cloud to build an ecommerce website that allows customers to complete self-service transactions.
Carmen Steffens is Using Oracle Commerce Cloud to Manage Sales, Reconcile Inventories and Expand the Business Globally
Carmen Steffens
Founded in 1993, Carmen Steffens makes high-end women's shoes, handbags, clothing, and accessories, sold at 507 physical stores in Brazil and another 53 stores in 19 other countries worldwide.
Facing New Online Challengers, Established Building Products Manufacturer Stands Strong
Construction Specialties
By upgrading to Oracle Commerce Cloud Service, for example, Construction Specialties’ customers can now purchase online popular off-the-shelf products such as entrance mats, cubicle curtains, and expansion joint covers.
Transform Your eCommerce Before You Need to: How WebContinental Competes in a Rapidly-Growing Market
WebContinental
Oracle Commerce Cloud allows WebContinental to offer a seamless customer journey online and off.
Driving Revenue with B2B Cloud Commerce: WestRock Company story.
WestRock Company
Watch a full interview with Paul Zaher, VP eCommerce at WestRock Company, one of the nation's leading providers of paper and packaging solutions.
Commerce Solutions
By Business Challenge
Choose a challenge
Solutions for B2B Organizations
B2B brands use Oracle Commerce solutions to modernize and simplify how they do business. From seamlessly integrating with systems across the enterprise, to delivering personalized, account-based buying experiences, Oracle streamlines the complexities of B2B commerce.
By Role
Choose an industry
Solutions for Commerce Roles
Oracle Commerce solutions are designed to streamline operations and address the specific needs of each role within your organization.
By Industry
Choose a market focus
Commerce Solutions for Industries
Oracle CX industry solutions leverage the comprehensive Oracle product portfolio to address distinct industry-specific requirements. With solutions designed and configured for your industry, you can accelerate innovation, improve customer experiences, and drive competitive advantage.
By Innovation
Choose a role
Innovative Solutions for Commerce
Through a series of innovations, Oracle is helping commerce organizations meet the needs of today's empowered customers. These new commerce apps, including artificial intelligence, innvotive search, digital assistants and more are enabling customer acquisition capabilities by connecting intelligence via email and web campaigns, to increasing conversion rates through more precise ad targeting, to enabling brands to anticipate consumer interests.
Everything B2C and B2B companies need to simplify, innovate, and deliver for growth.
Brochure: What’s in the Cloud Feature List
The SmarterCX Approach
Break Down Information Silos
Connected Data
Generate Real-Time Insights and Actions
Connected Intelligence
Deliver End-to-End, Customer-Driven Experiences
Connected Experience
Connected Data
Unify, sync, and augment customer data across the entire customer journey—from awareness to purchase to support to advocacy.
Oracle CX connects traditional data sources including transactional, operational, and master data as well as new data forms such as behavioral, Internet of Things (IoT), and third-party data. And the world’s largest third-party data marketplace is owned by Oracle.
Connected Intelligence
Achieve a higher level of customer insight through advanced capabilities.
Oracle CX offers the most sophisticated intelligence capabilities on the market including AI and machine learning, IoT analytics, and behavioral analytics.
Connected Experience
Deliver highly personalized and contextual experiences throughout the customer journey to every customer, every time, on any channel or device.
Oracle CX offers the industry’s most complete cloud applications suite, the richest dataset, and sophisticated built-in intelligence that enable consistent, personalized, and contextual experiences at scale.
Build Your Business Around Your Customer
Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.
