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The Next Era of Commerce

Today eCommerce potential is limitless. With Oracle Commerce Cloud, you can satisfy both B2B and B2C customers with one unified and modular SaaS platform. AB testing, drag and drop, automatic updates and other features allow to you make sure that your Commerce solution always provides the most personalized interactions to your customers, at scale, across the globe.

Modern Customer Experience

A premier event that provides the latest strategies and best practices in marketing, service, sales, and commerce. Deliver the experiences that your customers will rave about—and your competitors will envy. March 19-21, Las Vegas.

Oracle CX

Transforming Commerce

Simplify for Agility
Simplify for Agility
Innovate to Stay Ahead
Innovate to Stay Ahead
Deliver Seamless Experiences
Deliver Seamless Experiences
Connect Your CX Ecosystem
Connect Your CX Ecosystem
Leverage Cloud Services
Leverage Cloud Services


Streamline your technology footprint and lower costs with a unified CX platform.


Connect and support all of your customers’ digital interactions:

  • Pre-integrated features
  • Drag-and-drop tools
  • Automatic upgrades
  • Multiple sites and business models in a single instance


Stay ahead of consumer demands and competitors with unique experiences that make you stand out.


Experiment and adapt with less risk to stay ahead of shoppers and competitors:

  • Modern, unified CX platform
  • Unique customization model
  • Oracle Adaptive Intelligent Apps


Increase loyalty and revenue by delivering consistent, personalized experiences—anywhere, anytime.


Craft seamless experiences that increase engagement, sales, and loyalty:

  • Integrated artificial intelligence (AI)
  • Personalization
  • Loyalty
  • Native A/B testing


Leverage Oracle CX integrations and open architecture to connect technologies and deliver outstanding experiences.


Simplify development and integration while reducing costs:

  • Unified CX platform
  • Prebuilt integrations
  • Oracle Cloud services

Cloud Services

Oracle drives business transformation by empowering brands with increased agility, lower TCO, and reduced IT complexity.

In the Spotlight

Oracle CX offers scalable SaaS solutions that are flexible and customizable.


Reduce technology distractions and focus on driving revenue:

  • Automatic upgrades
  • Robust security
  • PCI and GDPR compliant
Customer Stories

Commerce Success

Laura Ashley logo

Laura Ashley Customizes Online Retail Experiences Globally with Oracle Commerce Cloud


Laura Ashley

With Oracle Commerce Cloud, Laura Ashley is able to create seamless, integrated customer experiences across traditional and digital channels and enhance inventory management to meet growing demand for custom, one-of-a-kind goods online.

Things Remembered logo

Things Remembered Uses Oracle Commerce Cloud to Get New Ideas to Market Quickly


Things Remembered

Commerce Cloud allows us to experiment and take new ideas to market quickly.
Surya Koppera, AVP of Ecommerce, Things Remembered
HOPE Lingerie logo

HOPE Lingerie Builds Loyalty with Unified B2C and B2B Commerce


HOPE Lingerie

With 180 stores, HOPE Lingerie needed a flexible, user-friendly platform to enable B2C and B2B customers to have a rich, engaging experience. HOPE Lingerie chose Oracle Commerce Cloud, the only SaaS platform to offer B2C and B2B built for scale.

Moleskine logo

Moleskine Choose Oracle Commerce to Expand to 36 Countries in 7 Months



An international brand with a vast array of paper objects, travel accessories, and writing tools, Moleskine chose Oracle Commerce Cloud for their existing online business.

Vermont Country Store logo

The Vermont Country Store Unifies Ecommerce, Marketing, and Service with Oracle Commerce Cloud


The Vermont Country Store

When The Vermont Country Store sought to deliver authentic customer experiences online, they chose Oracle Commerce Cloud.

Calix logo

Calix Makes Complex Customer Self-Service as Easy as ABC



Calix used Oracle Commerce Cloud to build an ecommerce website that allows customers to complete self-service transactions.

Carmen Steffens

Carmen Steffens is Using Oracle Commerce Cloud to Manage Sales, Reconcile Inventories and Expand the Business Globally


Carmen Steffens

Founded in 1993, Carmen Steffens makes high-end women's shoes, handbags, clothing, and accessories, sold at 507 physical stores in Brazil and another 53 stores in 19 other countries worldwide.

Construction Specialties logo

Facing New Online Challengers, Established Building Products Manufacturer Stands Strong


Construction Specialties

By upgrading to Oracle Commerce Cloud Service, for example, Construction Specialties’ customers can now purchase online popular off-the-shelf products such as entrance mats, cubicle curtains, and expansion joint covers.

WebContinental logo

Transform Your eCommerce Before You Need to: How WebContinental Competes in a Rapidly-Growing Market



Oracle Commerce Cloud allows WebContinental to offer a seamless customer journey online and off.

WestRock Company logo

Driving Revenue with B2B Cloud Commerce: WestRock Company story.


WestRock Company

Watch a full interview with Paul Zaher, VP eCommerce at WestRock Company, one of the nation's leading providers of paper and packaging solutions.

Oracle CX

Commerce Solutions

By Business Challenge

Choose a challenge
Is Your Message Getting Heard?

Solutions for B2B Organizations

B2B brands use Oracle Commerce solutions to modernize and simplify how they do business. From seamlessly integrating with systems across the enterprise, to delivering personalized, account-based buying experiences, Oracle streamlines the complexities of B2B commerce.

By Role

Choose an industry
Are Your Marketing Campaigns Tailored to Fit the Industry?

Solutions for Commerce Roles

Oracle Commerce solutions are designed to streamline operations and address the specific needs of each role within your organization.

By Industry

Choose a market focus
Commerce Solutions for Industries

Commerce Solutions for Industries

Oracle CX industry solutions leverage the comprehensive Oracle product portfolio to address distinct industry-specific requirements. With solutions designed and configured for your industry, you can accelerate innovation, improve customer experiences, and drive competitive advantage.

By Innovation

Choose a role
Innovative Solutions for Commerce

Innovative Solutions for Commerce

Through a series of innovations, Oracle is helping commerce organizations meet the needs of today's empowered customers. These new commerce apps, including artificial intelligence, innvotive search, digital assistants and more are enabling customer acquisition capabilities by connecting intelligence via email and web campaigns, to increasing conversion rates through more precise ad targeting, to enabling brands to anticipate consumer interests.

Oracle Commerce Cloud: What’s in the Cloud

Everything B2C and B2B companies need to simplify, innovate, and deliver for growth.

Brochure: What’s in the Cloud Feature List
Oracle Commerce Cloud
Advancing Your Digital Journey with Cloud

The SmarterCX Approach

Connected Data

Unify, sync, and augment customer data across the entire customer journey—from awareness to purchase to support to advocacy.

Oracle CX connects traditional data sources including transactional, operational, and master data as well as new data forms such as behavioral, Internet of Things (IoT), and third-party data. And the world’s largest third-party data marketplace is owned by Oracle.

Connected Intelligence

Achieve a higher level of customer insight through advanced capabilities.

Oracle CX offers the most sophisticated intelligence capabilities on the market including AI and machine learning, IoT analytics, and behavioral analytics.

Connected Experience

Deliver highly personalized and contextual experiences throughout the customer journey to every customer, every time, on any channel or device.

Oracle CX offers the industry’s most complete cloud applications suite, the richest dataset, and sophisticated built-in intelligence that enable consistent, personalized, and contextual experiences at scale.


Build Your Business Around Your Customer

Explore how different industries and organizations are modernizing for the experience economy with these resources and case studies.

In the News

Commerce Highlights