iPoint-systems gmbh

Oracle Customer Success

iPoint-systems boosts competitiveness and innovation with Oracle

Summary

iPoint-systems doubles performance of its compliance solutions and increases customer potential 6x by reaching small- and medium-sized businesses

iPoint-systems is a global provider of IT-based compliance solutions that are used, for example, to implement the European Union’s REACH regulation to protect against hazardous chemicals, to ensure legally compliant treatment of conflict minerals such as tin ore, tungsten ore, or gold, and in many other areas. All applications work with Oracle Databases. They are used to administer, trace, and report on deployed materials across the entire lifecycle of products, ensuring their conformity and sustainability.

iPoint-systems’ roots lie in the automotive industry, yet the company assists customers of all sizes in this and other industries such as electronics, aviation and aerospace, machine engineering, ship-building, textiles, and clothing. So that it can offer its highly integrated solutions to small- and medium-sized businesses in the strictly regulated processing industry, iPoint-systems started looking for more affordable alternatives to the conventional and more elaborate on-premises installation of the systems that had been used to date.

Business challenges

Reduce the cost and effort for the implementation and operation of highly integrated compliance solutions to a level that also makes them accessible to small- and medium-sized businesses, both in and out of the automotive industry

Simplify collaboration among around 50,000 iPoint-systems customers in 140 countries and with future new users to further strengthen the company’s established position as a competitive, global compliance solution provider

Reduce development and modification outlay for new compliance solutions so that they can be implemented faster

Realize planned significant expansion of the customer base to small- and medium-sized businesses without additional customer care personnel and without increasing human resources (HR) costs

Ensure maximum flexibility with regard to the use and licensing of cloud services in order to cover future demand for compliance solutions from a broad customer base

Create conditions for the use of blockchain technology for potential compliance solutions

With Oracle PaaS and Oracle IaaS, we offer our leading compliance applications at far more affordable prices than we do with comparable on-premises solutions. We now also reach small- and medium-sized businesses, which previously struggled with cost and capacity. Oracle Cloud opens up enormous growth opportunities and a new chapter in our successful corporate development.

Hans-Gerhard Lang

Global Sales & Alliances, iPoint-systems gmbh

Results

Used Oracle Platform as a Service and Oracle Infrastructure as a Service to develop new applications and deploy a growing number of existing customer applications, significantly reducing development and deployment effort and costs

Gained the ability to offer compliance solutions to small- and medium-sized companies through significantly decreased costs, increasing customer potential by a factor of 6

Doubled the performance of compliance solutions as compared to an on-premises solution once iPoint-systems had migrated its applications to Oracle Cloud

Reduced development effort and time to market for new applications by cloning Oracle Databases in Oracle Cloud at the touch of a button so that base configurations of the applications are immediately available to developers

Gained the ability to attend to the needs of more customers with existing personnel resources—due to the significantly lower effort for the development, deployment, and maintenance of applications in Oracle Cloud—increasing efficiency and reducing customer care costs for each individual customer

Enabled suppliers to distribute data about delivered materials easily and simultaneously to multiple commercial buyers who also use the corresponding applications, reducing the workload and guaranteeing that data is up to date at all times and for all users—an important competitive advantage for the company’s applications

Ensured scalability on demand using Oracle Universal Credits while also securing highly competitive prices—from which iPoint-systems’ customers also benefit—of Oracle Cloud services thanks to the credits acquired with the package

Ensured utmost data security for all cloud applications—a key criterion for sensitive information about materials and their sources in the processing industry—while comparable safety precautions would not be economically viable without cloud solutions

With Oracle Platform as a Service and Oracle Infrastructure as a Service, we are realizing extremely effective and highly available applications on competitive terms for ourselves and our customers. We also received outstanding support from Oracle, especially with regard to our customer acquisition marketing activities. We could not wish for a better partner.

Daniel Maier

Marketing Manager, iPoint-systems gmbh