Oracle 客户体验 (CX) 解决方案客户案例

By using Oracle Service, Bausch + Lomb was able to expand its contact lens market in India while reducing acquisition costs by 80%.

Bosch Thermotechnology improves its service metrics by about 25% and builds on its reputation for trusted customer service—using Oracle Field Service.

After major acquisitions, the semiconductor and software company turned to Oracle Sales, Oracle CPQ, and Oracle DataFox Data Management to manage a diverse customer mix.

Brother taps Oracle Service to accelerate customer support and to advance work style reform in its customer service call center.

The Chilean company deploys Oracle Commerce to let people not just research cars online but to buy them as well.

The telecommunication company uses Oracle Field Service to increase service technicians’ efficiency and improve customer satisfaction.

The global tech company provides a granular, global brand-safety solutions by using Oracle Contextual Intelligence.

The business and financial news company depends on Oracle Eloqua Marketing Automation for its B2B marketing efforts.

The global batteries manufacturer teams with Oracle Moat to access granular attention metrics for more accurate ad measurement and optimization.

Etisalat improves the overall effectiveness of their digital display and video advertising with Oracle Moat.

Oracle Marketing Consulting helps the online travel agency use Oracle Responsys Campaign Management to make emails more personalized while reducing workloads.

Oracle Marketing Consulting helps the airline go from low engagement to effective marketing automation with multivariate email subject line testing.

Lacework, which automates cloud security at scale for its customers, uses Oracle DataFox Data Management to accelerate revenue growth.

Mazda Motor Corporation synchronizes its marketing capabilities across all markets and streamlines campaign execution using Oracle’s marketing and CDP solutions.

NCBA modernizes customer experience to better attract and retain clients while also improving ROI with Oracle’s integrated marketing solutions.

NESCAFÉ Dolce Gusto uses Oracle’s marketing automation solution to reach, convert, and cross-sell to consumers worldwide.

With Oracle Service, Payoneer helps freelancers and small businesses send and receive money worldwide.

Pella improves the customer experience through single-view insights into service agents’ and technicians’ customer interactions.

Leading lifestyle brand for gamers interacts with customers using chat and voice capabilities provided by Oracle Service and Digital Assistant.

Oracle Advertising and CX and Red Bull Racing Honda are teaming up to deliver unrivaled fan experiences and bring fans closer to the race through personalization and real-time engagement.

Shoe Carnival reaches more than 6 million Shoe Perks loyalty customers offline using Oracle ID Graph.

Two leading retailers create and scale an ecosystem of loyalty programs with Oracle CX solutions.

The IT infrastructure provider uses Oracle CX to improve the purchase experience on its way to become one of the world's most effective tech solution providers.

Vice Media worked with Oracle’s adtech suite of products to deprogram advertising keyword bias and ensure that quality journalism gets the exposure it deserves.