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Storie dei clienti di Oracle Advertising and Customer Experience (CX)

Scopri come i clienti come te utilizzano Oracle Advertising and CX per collegare le proprie applicazioni di pubblicità, marketing, vendita e servizi con ERP, supply chain e HR su una piattaforma cloud unificata. Collegando tutti i dati e i processi, puoi beneficiare di una visione unica e dinamica di ogni cliente e puoi scalare rapidamente, fidelizzare i clienti e rendere importante ogni interazione con il cliente.

See all Oracle Advertising and CX customer successes

Featured customer successes

Bausch + Lomb India sees 360-degree customer view with Oracle CX

By using Oracle Service, Bausch + Lomb was able to expand its contact lens market in India while reducing acquisition costs by 80%.

Oracle CX
Oracle Service
Oracle Field Service

Industry:Life sciences

Bosch Thermotechnology improves its service metrics with Oracle CX

Bosch Thermotechnology improves its service metrics by about 25% and builds on its reputation for trusted customer service—using Oracle Field Service.

Oracle CX
Oracle Field Service

Industry:Manufacturing

Location:United Kingdom

Broadcom manages soaring customer growth with Oracle CX

After major acquisitions, the semiconductor and software company turned to Oracle Sales, Oracle CPQ, and Oracle DataFox Data Management to manage a diverse customer mix.

Oracle CX
Oracle Sales

Industry:High technology

Location:United States

Brother Sales, Ltd. innovates call center with Oracle Service

Brother taps Oracle Service to accelerate customer support and to advance work style reform in its customer service call center.

Oracle CX
Oracle Service

Industry:Consumer goods

Bruno Fritsch sells 60-plus cars online in three days with Oracle

The Chilean company deploys Oracle Commerce to let people not just research cars online but to buy them as well.

Oracle CX
Oracle Commerce

Industry:Automotive

Cincinnati Bell boosts productivity with Oracle Field Service

The telecommunication company uses Oracle Field Service to increase service technicians’ efficiency and improve customer satisfaction.

Oracle CX
Oracle Service
Oracle Field Service

Industry:Communications

Location:United States

Criteo unlocks access to wider brand-safe inventory with Oracle

The global tech company provides a granular, global brand-safety solutions by using Oracle Contextual Intelligence.

Industry:High technology

Location:France

Dow Jones’s B2B marketing team drives more revenue with Oracle

The business and financial news company depends on Oracle Eloqua Marketing Automation for its B2B marketing efforts.

Oracle CX
Oracle Marketing
Oracle Eloqua

Industry:High technology

Location:United States

Duracell charges Oracle Moat with boosting advertising impact

The global batteries manufacturer teams with Oracle Moat to access granular attention metrics for more accurate ad measurement and optimization.

Oracle Advertising
Oracle Moat

Industry:Industrial manufacturing

Location:United States

Etisalat protects their brand identity online with Oracle Moat (PDF)

Etisalat improves the overall effectiveness of their digital display and video advertising with Oracle Moat.

Oracle Advertising
Oracle Moat

Industry:Telecommunications

Location:United Arab Emirates

Hotwire sees a 30% lift in email engagement rates

Oracle Marketing Consulting helps the online travel agency use Oracle Responsys Campaign Management to make emails more personalized while reducing workloads.

Oracle Marketing
Oracle Marketing Consulting
Oracle Responsys

Industry:Travel and transportation

Location:United States

JetBlue increases email open rates with Oracle Marketing

Oracle Marketing Consulting helps the airline go from low engagement to effective marketing automation with multivariate email subject line testing.

Oracle CX
Oracle Marketing Consulting
Oracle Reponsys

Industry:Transportation

Location:United States

Lacework drives 3X revenue growth with Oracle DataFox

Lacework, which automates cloud security at scale for its customers, uses Oracle DataFox Data Management to accelerate revenue growth.

Oracle CX
Oracle DataFox

Industry:High technology

Location:United States

Mazda Motor Europe boosts campaign capabilities with Oracle

Mazda Motor Corporation synchronizes its marketing capabilities across all markets and streamlines campaign execution using Oracle’s marketing and CDP solutions.

Oracle CX
Oracle Eloqua
Oracle Unity

Industry:Automotive

Location:Germany

NCBA Bank provides personalized service using Oracle CX

NCBA modernizes customer experience to better attract and retain clients while also improving ROI with Oracle’s integrated marketing solutions.

Oracle CX
Oracle Responsys
Oracle Infinity

Industry:Financial services

NESCAFÉ brews up fresh leads with Oracle Eloqua Marketing Automation

NESCAFÉ Dolce Gusto uses Oracle’s marketing automation solution to reach, convert, and cross-sell to consumers worldwide.

Oracle CX
Oracle Marketing
Oracle Eloqua

Industry:Consumer goods

Location:Switzerland

Payoneer scales to deliver individual experiences on a global scale

With Oracle Service, Payoneer helps freelancers and small businesses send and receive money worldwide.

Oracle CX
Oracle Service
Oracle B2C Service

Industry:High technology

Location:United States

Pella enhances CX with Oracle Service

Pella improves the customer experience through single-view insights into service agents’ and technicians’ customer interactions.

Oracle CX
Oracle Service
Oracle Service Center

Industry:Industrial manufacturing

Location:United States

Razer gives gamers self-service with Oracle Digital Assistant

Leading lifestyle brand for gamers interacts with customers using chat and voice capabilities provided by Oracle Service and Digital Assistant.

Oracle CX
Oracle Service
Oracle Digital Assistant

Industry:Industrial manufacturing

Location:United States

Red Bull Racing Honda drives the fan experience with Oracle CX

Oracle Advertising and CX and Red Bull Racing Honda are teaming up to deliver unrivaled fan experiences and bring fans closer to the race through personalization and real-time engagement.

Oracle CX
Oracle Marketing

Industry:Automotive

Location:United Kingdom

Shoe Carnival reaches loyalty customers more effectively (PDF)

Shoe Carnival reaches more than 6 million Shoe Perks loyalty customers offline using Oracle ID Graph.

Oracle Advertising

Industry:Apparel

Location:United States

Brazil’s Stix creates a customer loyalty ecosystem with Oracle CX

Two leading retailers create and scale an ecosystem of loyalty programs with Oracle CX solutions.

Oracle CX
Oracle CrowdTwist
Oracle Responsys

Industry:Retail

Location:Brazil

Vertiv improves processes using Oracle Configure, Price, Quote (CPQ)

The IT infrastructure provider uses Oracle CX to improve the purchase experience on its way to become one of the world's most effective tech solution providers.

Oracle CX
Oracle Sales
Oracle CPQ

Industry:Industrial manufacturing

Location:United States

Vice Media deprograms keyword bias with Oracle Advertising

Vice Media worked with Oracle’s adtech suite of products to deprogram advertising keyword bias and ensure that quality journalism gets the exposure it deserves.

Oracle Advertising
Oracle Contextual Intelligence

Industry:Entertainment

Location:Canada